Customer Service Representative at KyDAL Office Point (KOP)

KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. We offer tangible supplies for smooth and effective office operations as well as strategic support for high performance and maximum output of personnel by delivering best practice HRM systems and training solutions. Our customized solutions are focused on helping Organizations optimize the potentials of their people - Primary Asset, while providing work tools that maximize output and productivity.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Mokola - Ibadan, Oyo
Employment Type: Full-time

Job Description

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory / market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback.

Requirements

• Candidates should possess an SSCE / NECO qualification with 1 - 5 years work experience.

Salary
N35,000 - N40,000 Monthly.

Application Closing Date
4th November, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.