Maintenance Administrative Officer at LSG Sky Chefs Things Remembered Services FZE

LSG Sky Chefs Things Remembered Services FZE is a company with strong and solid growth and being part of a group, which is the world’s largest provider of Inflight services.

We are recruiting to fill the position below:

Job Title: Maintenance Administrative Officer

Location: Lagos
Employment Type: Full-time

Role Purpose Statement

• The job incumbent will be responsible for providing administrative and logistical support to the maintenance department.
• The role ensures efficient coordination of maintenance schedules, inventory management, compliance documentation, and communication between the maintenance team and other departments within the CSC.
• The Maintenance Administrator will ensure that maintenance operations are well-organized, timely, and compliant with LSG Sky Chefs and industry regulations.

Key Responsibilities
Administrative Support:

• Assist in scheduling and tracking maintenance activities for all equipment, machineries and vehicles.
• Maintain accurate records of repairs, servicing, and preventive maintenance schedules.
• Prepare and update maintenance logs, ensuring compliance with aviation safety and regulatory requirements.
• Organize and manage maintenance reports, work orders, and relevant documentation, making use of reports on Kaizapp.

Inventory Management:

• Track and monitor inventory of maintenance supplies, spare parts, and equipment.
• Liaise with the Procurement and receiving team to coordinate the ordering, receiving, and issuance of parts and tools for the maintenance team.
• Maintain records of stock levels and ensure the timely procurement of necessary items to avoid operational delays.

Compliance and Documentation:

• Ensure all maintenance activities meet industry regulations, including health and safety standards, particularly in aviation and catering environments.
• Maintain up-to-date records of certifications and inspections required for equipment and tools.
• Liaise with regulatory bodies and auditors to ensure compliance with aviation and catering safety standards.

Preventive Maintenance

• Input all preventive maintenance schedule for all equipment, trucks, water treatment plants and other machineries into the MaintainX.
• Ensure all maintenance tasks are aligned with manufacturer recommendations, safety standards, and industry best practices.
• Plan and schedule preventive maintenance activities to avoid disruption to operations, ensuring minimal impact on daily activities.
• Liaise with Operations department, outsourced engineers, maintenance team and other relevant departments to coordinate maintenance tasks and ensure smooth workflow.
• Alongside the Maintenance Manager, inspect maintenance tasks carried out by the internal team, and vendors during preventive maintenance tasks to ensure work is carried out effectively and safely.

Coordination & Communication:

• Serve as the main point of contact between the maintenance department and other departments.
• Communicate maintenance schedules, downtimes, and any disruptions to the relevant departments to minimize operational impact.
• Provide regular updates to management on maintenance progress and highlight any areas requiring attention.

Work Order Management:

• Log, assign, and track all work orders for repairs and servicing.
• Prioritize urgent repairs and monitor progress to ensure timely completion.
• Follow up on incomplete or pending work orders and communicate their status to relevant stakeholders.

Data Entry and Reporting:

• Accurately enter and maintain data related to equipment, parts, and services in MaintainX.
• Prepare and distribute reports on maintenance activities, costs, and equipment performance to management.
• Analyze trends in equipment breakdowns or repairs to provide suggestions for operational improvement.
• Recommend upgrades or adjustments to equipment and systems to enhance reliability and performance.

Vendor Management:

• Liaise with external vendors and service providers for repair and maintenance contracts.
• Assist in negotiating and reviewing service agreements and contracts to ensure best value for the company.
• Track and follow-up with the process invoices and payments for maintenance services and parts.

Key Performance Indicators (KPI)

• 95% of work order processed within a 24-hour period.
• 90% inventory accuracy and 100% availability of critical maintenance parts.
• 90% of scheduled maintenance tasks completed as planned.
• 100% of documentation accurately completed and updated.
• 95% of invoices processed within 5 working days.
• 90% of internal emails and communication requests responded to within 24 hours.
• 10% reduction in downtime caused by maintenance delays or scheduling issues.
• Stay within the allocated maintenance budget, with cost savings where possible.

Skills & Competence Required

• B.Eng. in Electrical Engineering or any related field.
• 2+ years of administrative experience in a maintenance, engineering, or facility management environment.
• Experience in the aviation or catering sector is preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of maintenance management systems or software.
• Attention to detail and ability to maintain accurate records.
• Familiarity with aviation safety regulations and compliance is a plus.
• Proactive and ability to work independently with little or no supervision.
• Strong problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Team player with good interpersonal skills.
• Standard working hours but may require flexibility depending on maintenance needs or urgent repairs.

Application Closing Date
15th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.