IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.
Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.
We are recruiting to fill the position below:
Job Title: Senior Specialist, Supplier Diligence and Performance
Key Responsibilities
Supplier Qualification and Management:
Conduct thorough pre-contract award supplier assessments, aligning with company standards.
Enforce compliance with the IHS Supplier Code of Conduct across all vendor relationships.
Manage and maintain Supplier Master Data and FRx on the system for nominated suppliers, adhering to standard operating procedures (SOP).
List vendors on the system
Audit and Documentation Management:
Lead or participate in on-site or remote supplier audits following relevant standards.
Develop and maintain an annual audit plan, tracking schedules, completion status, and report processing timelines.
Ensure timely updates of audit and supplier meeting registers, as well as schedules for KPI achievement/misses.
Document and enforce penalties related to KPI and SLA misses with legal support.
Ensure all documents are saved on the shared drive according to SOP.
Performance Oversight:
Monitor and track supplier performance against agreed KPIs and SLAs, capturing them in the SLA/KPI framework.
Assume responsibility for the performance of contracted commodity suppliers, ensuring the achievement of annual contractual targets.
Identify and onboard new vendors per category to diversify the vendor base and create a Preferred Supplier listing.
Reporting and Due Diligence:
Generate monthly or weekly reports detailing meeting outcomes, KPI tracking, audits performed, vendor listing progress, and outstanding documentation.
Complete prequalification due diligence within a two-working-day turnaround time.
Collect, engage, and list new vendors within seven working days.
Oversee risk management within your scope, implementing mitigation plans for supplier concerns and conducting financial reviews of strategic suppliers.
Initiate and drive problem-solving efforts with suppliers concerning non-compliant materials or defects.
Contribute to cost reduction projects and conduct regular reviews with internal customer representatives to gauge satisfaction levels.
Risk Assessment and Due Diligence:
Identify and categorize potential risks associated with each supplier, considering financial stability, operational capacity, geopolitical issues, market volatility, and regulatory compliance.
Conduct comprehensive assessments of supplier financial health, performance history, and operational capabilities, including financial audits, credit checks, and performance evaluations.
Ensure supplier contracts are clear and comprehensive, outlining expectations, KPIs, compliance requirements, dispute resolution mechanisms, and penalties.
Verify supplier adherence to all relevant laws and regulations, including environmental, labor, safety, and ethical standards.
Assess data security and privacy measures for suppliers handling sensitive company data.
Evaluate geopolitical factors, supplier location risks, and dependencies on specific regions or suppliers.
Continuously monitor supplier financial stability and develop contingency plans.
Keep records of all due diligence activities, assessments, audits, and communications with suppliers for legal and compliance purposes.
Regularly review and update supplier risk management and due diligence processes to adapt to changing business environments and emerging risks.
Collaborate with various departments, including legal, finance, procurement, and supply chain, to gain a holistic view of supplier-related risks.
Any other requirements as per your line management