Evening Supervisor at Washryte Limited

Washryte Limited is a Laundromat with a convenient and modern facility that offers full-service laundry options for customers which are self-service, self-service drop-off, and drop-off options. Equipped with state-of-the-art washers and dryers, our Laundromat provides a clean and efficient environment for customers to take care of their laundry needs. Our experienced staff handles the washing, drying, folding, and ironing of clothes with care and attention to detail.

At our Laundromat, we strive to provide a comfortable and welcoming atmosphere for all customers such as comfortable seating, Wi-Fi access, and vending machines, in order for customers to relax and enjoy their time at the Laundromat while their laundry is being taken care of. Whether you're a busy professional, a student, or a parent looking for a convenient and efficient laundry solution, our Laundromat is here to meet your needs. Visit us today and experience the convenience and quality service that sets us apart from the rest.

We are recruiting to fill the position below:

Job Title: Evening Supervisor

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• As Evening Shift Supervisor, you will oversee the operations of the business during the evening shifts.
• He / She manages the evening shift staff by providing guidance, assigning tasks and monitoring performance.
• He / She is responsible for addressing any concerns and ensuring that employees adhere to company policies, and procedures.

Job Responsibilities

• Supervise laundry operations and manage staff effectively.
• Coordinate with other departments to ensure all laundry needs are met.
• Address and resolve any issues that arise within the laundry department.
• Handle customer complaints and feedback in a professional manner.
• Prepare and submit daily reports on laundry operations.
• Monitor workflow to maintain efficiency and quality.
• Manage inventory and take stock of available supplies.
• Liaise with the security personnel to ensure a safe environment.
• Conduct regular inspections to identify hazards and ensure compliance of health and safety measures.
• Ensure quality control of our laundry services.

Education & Experience

• Must have a B.Sc in any field.
• Must have a minimum of 4 years of proven experience working in a laundromat or hospitality sector as a Supervisor.
• Customer Service attitude.

Skills / Physical Competencies:

• Excellent interpersonal and active listening skills.
• Excellent Communication Skills and a strong command of the English language.
• Keen Attention to Detail.
• Conflict Management Skill
• Multitasking skills and good organizational skills.
• Ability to work calmly under high-stress situations.
• Ability to influence others positively.
• Management Skills
• Presentation Skills
• Ownership mindset
• Reporting Skills
• Problem-Solving Skills
• Data and Inventory Management
• Negotiation Skills
• Team Management
• Time Management

Behavioral Competencies:

• Integrity
• Fairness
• Confidentiality
• Ability to be resourceful and proactive when issues arise
• Professional attitude and appearance
• Consistency
• Resilience
• Independence
• Adaptability

Quality / Technical Competencies:

• Proficiency in Microsoft Office Suite.
• Proficiency in the use of Customer Relationship Management (CRM) software.

Application Closing Date
28th October, 2024.

Method of Application
Interested and qualified candidates should send their Resume & Cover Letter (as the body of the email) to: [email protected] using the Job Title as the subject of the mail.

Note: Candidates that reside between the Lekki-Ajah axis and the Lekki-Ogudu axis will be highly considered and contacted.