Bike Dispatch Rider at Townstar Logistics

Townstar Logistics is a logistics and delivery company founded in 2024 with its headquarters in Calabar, Cross River State, Nigeria. The company provides a variety of services, including office and home pickups, terminal pick-up, errands, food delivery, laundry pickup, prescription pickup, birthday surprises, and more. With a focus on reliability and customer satisfaction, Townstar Logistics caters to both individual and corporate needs, ensuring efficient and timely delivery across its service areas.

We are recruiting to fill the position below:

Job Title: Bike Dispatch Rider

Location: Calabar, Cross River
Employment Type: Fixed Term Contract
Duration: 6 months (with possible extension)

Job Overview

• A Bike Dispatch Rider (delivery agent) is responsible for transporting goods and packages from a certain location to customers in a timely and professional manner.
• The role involves handling and delivering various types of items, ensuring they are delivered safely, and providing excellent customer service throughout the delivery process.

Key Responsibilities
Pick-up and Delivery:

• Collect goods or packages from a certain location.
• Deliver items to customers at specified addresses
• Ensure timely and efficient delivery of packages.

Customer Interaction:

• Provide courteous and professional service to customers during deliveries.
• Confirm receipt of deliveries by obtaining customer signatures on delivery notes.
• Address any customer inquiries or issues related to deliveries.

Documentation and Reporting:

• Maintain accurate records of deliveries made, including time, date, and recipient details.
• Report any delivery discrepancies or issues to the supervisor.

Safety and Compliance:

• Follow all traffic laws and safety regulations during deliveries.
• Handle packages with care to avoid damage.
• Adhere to company policies and procedures.
• Carry out routine and basic maintenance on the bike.

Route Planning:

• Plan and optimize delivery routes to ensure efficient use of time and resources.
• Use GPS or other navigation tools to locate addresses and plan routes.

Qualifications

• Candidate must have at least finish Secondary school.
• Candidate must have a rider’s license
• Familiarity with GPS and navigation tools.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively.
• Previous experience in a delivery or courier role is an added advantage
• Knowledge of local area and routes.
• Basic knowledge of vehicle maintenance.

Working Conditions:

• May require working early mornings, evenings, weekends, and holidays.
• Job involves spending long hours driving and delivering packages.

Application Closing Date
4th November, 2024.

How to Apply
Interested and qualified candidates should send their Application Letter to: [email protected] using the Job Title, Their Name, and Phone Number as the subject of the mail. e.g “Bike Dispatch Rider Application - (Their Name, Phone Number).”

Note

• Application will be treated in a rolling basis
• Applicant must be resident in Calabar
• No relocation fund shall be paid to Candidate who is willing to relocate to Calabar
• Female applicants are encouraged to apply.
• Only shortlisted candidates will be contacted.