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Lounge Manager at LSG Sky Chefs Things Remembered Services FZE

Posted on Fri 04th Oct, 2024 - hotnigerianjobs.com --- (0 comments)


LSG Sky Chefs Things Remembered Services FZE is a company with strong and solid growth and being part of a group, which is the world’s largest provider of Inflight services.

We are recruiting to fill the position below:

Job Title: Lounge Manager

Location: Lagos
Employment Type: Full-time

Job Description

  • The Lounge Manager reports to the General Manager.
  • You will be responsible for ensuring a smooth day-today running of the lounge, ensuring that high quality service is delivered to customers.

Roles and Responsibilities

  • Supervises the day-to-day activities of lounge staff.
  • Ensure all staff are properly trained according to airline standards.
  • Provide efficient leadership and training for the lounge team in line with LSG values, ensuring world class guest service is provided in all functions.
  • Ability to partner with cross-functional departments when needed.
  • Ensure all Lounge employees comply with Airport regulations and requirements.
  • Accountable for all compliances within the lounge, including health and safety compliances.
  • Complete routine maintenance to ensure Lounge brand standards are maintained.
  • Ensure necessary equipment is working and standards are met.
  • Follow all service flow and SOPs and ensure adherence by all team members.
  • Responsibility for both front of house and catering elements as business demands require.
  • Accountability of the catering element, menus, and food quality.
  • Work with a selected lounge chef as needed to create new menu options to be offered in the lounge.
  • Ensure all food products meet desired product specifications, standards according to LSG standards.
  • Overseeing the ordering of all food and consumables.
  • Develop and implement action plans to improve results.
  • Monitors and manages the operational results of the lounge to recommend strategies that will maximize passengers’ satisfaction.
  • Ensure lounge is properly staffed.
  • Ensure all health and safety, and food and safety legislation is adhered to.
  • Leading, motivating developing and directing the lounge team to maximize efficiency in customer service.
  • Creating an environment where constant improvement is actively encouraged and recognized.
  • Ensure an exceptional level of food display, service, ambience and overall passengers’ satisfaction.
  • Monitors passengers’ interactions to ensure proper training of all lounge staff.
  • Upholds operation standards policies, work policies, and training programs.
  • Completing weekly/monthly reports and providing regular updates in coordination with the Finance Manager.
  • Completing monthly stock take.
  • Maintain, order, and control the stock of consumable items within the budget.
  • Ensure all food products met desired product specifications and standards according to LSG standards.

Qualification

  • Interested candidates should possess a Bachelor's Degree.

Application Closing Date
11th October, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the job title as the subject of the email.


  

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