NMC Operator at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution-based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

We are recruiting to fill the position below:

Job Title: NMC Operator

Location: Lagos

Job Objective

• To provide first and second level support on all Company’s products and services.
• To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.

Responsibilities

• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems and manage problem resolution using network monitoring/management tools.
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.

Academic Qualification

• B.Sc / HND in Computer Science / Engineering or other related Course
• Experience: 2+ years’ experience as network engineer preferable in an ISP/Telco environment.

Key Skills & Competencies:

• Self‐motivated and capable of working in a cross‐functional team.
• Clear written and verbal communication skills, good telephone manner.
• Practical, accurate and precise.
• Good knowledge of enterprise‐class IP infrastructure (routers/switches/firewalls).
• Experience of network management.
• Good knowledge of networking equipment administration.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.