Housekeeping Manager at La Campagne Tropicana Beach Resort

At La Campagne Tropicana Beach Resort, we offer an unforgettable guest experience in a breathtaking setting. Our luxury resort is renowned for its impeccable service, comfort, and attention to detail.

We are recruiting to fill the position below:

Job Title: Housekeeping Manager

Location: Ibeju Lekki, Lagos
Employment Type: Full-time

Role Overview

• We are now looking for an experienced and dedicated Housekeeping Manager to lead our housekeeping team and maintain the high standards our guests expect.
• The Housekeeping Manager will oversee all housekeeping operations, ensuring cleanliness, orderliness, and a welcoming environment throughout the resort.
• This position is integral to the guest experience, and the ideal candidate will possess excellent leadership skills, a strong eye for detail, and a passion for creating an exceptional, pristine environment for our guests.

Key Responsibilities

• Manage and supervise the housekeeping team, ensuring efficient daily operations.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to maintain cleanliness and hygiene standards.
• Coordinate with other departments to ensure rooms and facilities are prepared for guest arrivals and special requests.
• Develop and implement housekeeping protocols, policies, and procedures to ensure the highest level of service.
• Monitor and manage inventory of cleaning supplies and equipment, ordering replacements as needed.
• Train, mentor, and evaluate housekeeping staff to promote a positive and efficient work environment.
• Handle guest complaints or concerns related to housekeeping in a professional and timely manner.
• Maintain housekeeping schedules and ensure shifts are properly staffed.
• Ensure compliance with safety, health, and environmental regulations.

Requirements

• Proven experience as a Housekeeping Supervisor, Manager, or in a similar role within a hotel or resort setting.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent organizational and time-management skills.
• Exceptional attention to detail and a high standard of cleanliness.
• Ability to handle multiple tasks and work under pressure in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Knowledge of cleaning products, techniques, and equipment.
• Ability to work flexible hours, including weekends and holidays as needed.
• A positive attitude and a commitment to providing an exceptional guest experience.

Desirable Qualifications:

• Hospitality management certification or related education is a plus.
• Familiarity with hotel management software is an advantage.
• If you are a highly motivated, organized, and detail-oriented individual with a passion for hospitality, we’d love to hear from you!

Application Closing Date
15th October, 2024.

How to Apply
Interested and qualified candidates should send their Resumes and a Cover Letter to: [email protected] using “Housekeeping Manager Application" as the subject of the mail.