Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
We are recruiting to fill the position below:
Job Title: Cleaner
Location: Abuja (FCT)
Position Status: Full-time, Regular
Safeguarding Risk Level:1
Program / Department Summary
Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
General Position Summary
The cleaner is responsible for cleaning and tidying the Mercy Corps facilities as well as proving light clerical and administrative support as and when required.
Essential Job Responsibilities
General Activities:
Maintain the cleanliness of the interior areas of the office and guesthouses including rooms, offices, kitchen facilities, common areas and bathrooms, sweeping, dusting, washing, garbage disposal, etc. in accordance with the set schedule.
Maintain the cleanliness of the exterior areas of the offices and guesthouses including sweeping, watering of the plants, gardening, garbage disposal, etc.
Do the laundry of guesthouses (clothes, curtains, sheets, towels, etc.).
Identify needed repairs in the office, guesthouse and premises and alert Administrative Officer for action.
Ensure adequate supply of drinking water and cleaning materials are maintained all the time.
Assist the Operations team in all other office or guesthouse related activities as required.
Be available to help the Operations team to organize and plan meetings and gatherings.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Hygiene:
Personal Hygiene: all staff working in the office or guesthouse must have very clean hands and nails. Wash hands thoroughly with soap before doing any work. All working clothes used must be clean.
Kitchen Hygiene:all working surfaces must be always kept clean and tidy and floors must be cleaned daily.
Safeguarding Responsibility:
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.
Security:
Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.
Accountabilities:
Reports Directly To: Administrative Assistant
Works Directly With: All staff
Knowledge and Experience
Responsible, trustworthy, punctual, and clean.
A working knowledge of English is desired.
Must have initiative and work largely unsupervised.
Understands the importance of cleanliness and hygiene
Success Factors:
Conscientious with an excellent sense of judgment
Ability to work simultaneously on multiple tasks
Willingness and ability to work effectively with a wide variety of people
Strong commitment to teamwork and accountability.
Willingness to learn and to be trained
Good spoken and written English and knowledge of local language Hausa, Babura etc.
Diversity, Equity & Inclusion:
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics:
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
By applying for this position, I attest that I have never violated a sexual misconduct, sexual exploitation and abuse, child safeguarding or human trafficking policy and that I have never been disciplined for violating an employer’s code of conduct.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
Note
Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
Female candidates who are qualified are strongly encouraged to apply.
Note that Mercy Corps upholds a strict policy against accepting any form of bribe in our recruitment process. We prioritize fairness and transparency in our selection process.