Customer Service Representatives at a Technology and Transportation Company - TeamAce Limited (2 Openings)

TeamAce Limited - Our client, a Technology and Transportation industry, is recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Delta, Asaba and Lagos
Employment Type: Full Time

Key Responsibilities

• Follow-up: Ensuring customer problems are resolved and satisfaction is achieved.
• New User Engagement: Welcoming and assisting new users, connecting them to account officers.
• Driver Support: Helping new drivers with vehicle inspections and following up for timely completion.
• Availability: Being available for up to 12 hours daily to handle interactions on short notice.
• Issue Resolution: Managing complaints and escalating complex issues.
• Customer Satisfaction: Ensuring customers feel valued in every interaction.
• Product Knowledge: Staying updated on platform features.
• Collaboration: Working with other departments to resolve issues.
• Record Keeping: Maintaining detailed records of interactions and resolutions.

Requirements

• Minimum of OND in any related field.
• Minimum of 1 years experience in Similar Industry.

Salary
N120,000 - N180,000 Net, Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online