IT Manager at Summit Hotel and Apartment

Summit Hotel and Apartment is recruiting suitable candidates to fill the position below:

Job Title: IT Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dedicated and experienced IT Manager to lead our technology operations at Summit Hotel and Apartment.
• In this role, you will oversee the hotel’s IT infrastructure, ensuring the seamless functioning of all systems and applications that support our operations.
• You will be responsible for managing the IT team, implementing innovative technology solutions, and safeguarding our data security, all while enhancing the guest experience.

Key Responsibilities
Manage IT Infrastructure:

• Oversee the installation, configuration, and maintenance of the hotel’s IT systems, ensuring reliability and performance across networks, servers, and hardware.

Lead IT Team:

• Mentor and manage the IT staff, fostering a collaborative environment and providing training and support on IT-related issues and systems.

Implement Technology Solutions:

• Assess and implement new technologies to improve operational efficiency and guest services, working closely with vendors for software and hardware integration.

Ensure Data Security:

• Develop and enforce IT security policies to protect sensitive information and ensure compliance with data protection regulations and industry standards.

Manage IT Budget:

• Prepare and oversee the IT budget, monitoring expenditures and identifying cost-saving opportunities.

Enhance Guest Experience:

• Utilize technology to improve guest services, such as Wi-Fi, mobile apps, and in-room technology, while gathering feedback for continuous improvement.

Provide Technical Support:

• Offer prompt technical support for hotel staff and guests, maintaining a ticketing system for tracking and managing IT requests.

Strategic Planning:

• Develop long-term IT strategies that align with the hotel’s goals, staying updated on industry trends and emerging technologies.

Qualifications
Education:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.

Experience:

• 4+ years of IT management experience, preferably in the hospitality industry.

Skills:

• Strong knowledge of IT infrastructure, network systems, and data security protocols.
• Proficient in project and budget management.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Familiarity with hotel management software (e.g., PMS, POS).

Personal Attributes:

• Detail-oriented and highly organized.
• Ability to work under pressure and meet deadlines.
• Strong leadership and team-building capabilities.
• Customer-focused with a commitment to service excellence.

Working Conditions:

• Full-time position with potential evening and weekend hours.
• On-call availability for emergency IT issues.
• Fast-paced hotel environment with frequent interactions with staff and guests.

Application Closing Date
10th October, 2024.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the job title as the subject of the mail.