Operations Business Analyst at APM Terminals

APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

We are recruiting to fill the position below:

Job Title: Operations Business Analyst

Job ID.: R121594
Location: Lagos
Employment type: Full-time

Job Description

• As the Operations Business Analyst, you will play a critical role in optimizing our operations at the Apapa terminal.
• This position involves translating data into meaningful insights, supporting key operational decisions, and improving processes.
• You will work closely with internal teams to ensure smooth operations while continuously enhancing our data platforms to meet business demands.

Responsibilities

• With an emphasis on operations on vessel, yard and rail, barge and gate, performance productivity to be maintained, monitored, and evaluated.
• Operations individual KPIs and objective to define, maintain and to monitored with timely update and evaluation to improve skillset of White and Blue collar.
• Obligatory to maintain customer performance and forecast to seek business development opportunities, and to ensure Quality service provide based on Deliverables withing Cost.
• Develop and maintain our data platform to keep up with the ever-increasing demand for data.
• Design and integrate new sources, extract, transform and load data into our data model and data platform structure.
• Automate and optimize processes within our data platform.
• Develop new BI products and dashboards in close cooperation with the business and operation need.
• Team up with information analysts, to ensure efficient and effective BI solutions.
• Enable self-service BI for the business and train BI representatives.
• Contribute with your expertise to the development of a globally/regionally integrated data platform in the near future.
• Create and maintain historical data including achieve data record.
• Responsible to maintain operations staff performance data including, attendance, attitude record, safety and other relevant details to evaluate employee’s performance periodically.
• Accountable to create required ppt, posters, newsletters and writeup to communicate performance.
• Enhance operational knowledge and skillset required to perform assigned task and to attain out of assigned task to improve terminal business.
• Flexibility and capabilities to conduct skill development trainings and classes.
• Lead and participate country, region, global and customer driven projects assigned by Manager.
• Lead and chair operation meetings and gatherings as required.
• Communication and coordination with shipping lines if required.
• Ensures adherence to procedures during exceptions.

Who We Are Looking For

• At least a Bachelor’s or Master's Degree, or related discipline.
• Previous experience as an Analyst or BI developer.
• Thorough knowledge in advanced excel data platform concepts.
• Thorough knowledge in the field of BI and data platform concepts.
• Exhaustive knowledge and skill in MS Word and PowerPoint.
• Comprehensive writing skill.
• Overview and knowledge in terminal industry.
• Requires good verbal and written communications skills in English and the local language.
• Has familiarity with the strict implementation of procedure, process and best practices in terminal operations.
• Requires good interpersonal skills to interact across section of the company’s departments, at all levels, and with customers.

Application Closing Date
8th October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online