Collection Specialist Trainer at Co-Matrix Collection Service Limited

Comatrix Collection Service is a professional collection service provider that deals with helping various loan agencies in retrieving back their bad-loans as fast and effectively as possible. We make calls to customers to pay their outstanding debts, Send messages to customers, Guide customers through the payment process, Persuade reluctant customers to make payment promptly, Meet weekly and monthly targets, Give proper and correct report of work. We build a professional team with experienced collectors for every loan agency, using SMS, calls, emails, various social media platforms to remind and encourage overdue customers to make repayments.

We are recruiting to fill the position below:

Job Title: Collection Specialist Trainer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Prepare and update training materials.
• Responsible for new employee introduction training, in-service employee performance improvement and collection skills training.
• Follow up with employees whose performance is lagging behind, and provide support work, including post follow up and guidance.
• Continue to learn and accumulate collection and training skills.
• Finish other work assigned by supervisor.

Requirements

• Candidates should possess an HND / B.Sc qualification with 1 - 3 years work experience.
• Have experience in training onboarding staff preferably in a loan collection company.
• Have good speech, be able to impact knowledge and make training exciting.
• Be computer literate and must be able to prepare slide and deliver the content of the slides perfectly, of course using PowerPoint.
• Have collection experience.
• Be willing to train every week when the need arises.
• Be tech-savvy.

Salary
N120,000 Monthly. 

Application Closing Date
30th September, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Collection Specialist Trainer" as the subject of the email.

Note: For more enquiries, call 08137186451.