Contact Centre Agents at a Top Asset Management Firm - Premium Human Resource Solution

Premium Human Resource Solution - Our client, a Top Asset Management firm, is recruiting to fill the position below:

Job Title: Contact Centre Agent

Location: Victoria Island, Lagos
Employment Type: Contract (3 months renewable)

Job Description

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Open Account for prospective customers
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets.

Job Requirements

• BSc / HND in related fields
• 2 - 3 years' experience.
• Must be able to speak and communicate effectively.

Salary
N120,000 - N150,000 Monthly.

Application Closing Date
3rd October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online