Operations Manager at Primewave Recruitment

At Primewave Recruitment, we specialize in connecting top talent with the right organizations. Our mission is to provide businesses with skilled professionals while empowering job seekers with exciting career opportunities. We offer tailored recruitment services across various industries, including retail, hospitality, finance, and healthcare.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Island, Lagos
Employment Type: Full-time
Schedule: Monday to Saturday, 10:00 AM - 8:00 PM

Job Overview

• We are seeking to employ an experienced professional with strong leadership skills and a solid business foundation to work as an Operations Manager.
• Who will be at the heart of ensuring smooth daily operations, working closely with our internal auditor to maintain accountability for every sale and stock.

Key Responsibilities

• Oversee day-to-day retail and wholesale operations, ensuring efficiency and accountability across all departments.
• Collaborate with the internal auditor to ensure all sales are fully documented and accounted for, minimizing losses and ensuring transparency.
• Lead, train, and manage staff to ensure excellent customer service and a productive work environment.
• Manage inventory control, monitor stock levels, and ensure timely reordering of products to avoid stockouts.
• Analyze sales data to identify trends, create sales strategies, and implement solutions for continuous improvement.
• Ensure all retail activities comply with company policies, procedures, and legal requirements.
• Work with vendors and suppliers to ensure timely delivery of products and negotiate better terms when necessary.
• Handle customer inquiries, feedback, and complaints with professionalism to ensure customer satisfaction.
• Prepare weekly and monthly performance reports, providing insights on sales, inventory, and staff performance.
• Maintain a clean, organized, and appealing store environment.

Qualifications & Experience

• Minimum of HND / B.Sc Degree in Business Administration or a related field.
• At least 3 - 5 years of experience in a retail or wholesale management role, preferably in fashion, beauty, or hair-related industries.
• Proven track record of successful team leadership and sales management.
• Strong organizational and multitasking abilities.
• Ability to work well with internal auditors to ensure transparency and accountability in all sales and inventory activities.
• Excellent communication and interpersonal skills.
• Proficient in inventory management software and Microsoft Office suite.
• High attention to detail and problem-solving skills.

Why Join Us?

• Exciting Environment: Work in the heart of Lagos Island at a leading hair retail and wholesale store!
• Career Growth: Opportunities for career advancement in a growing company.
• Great Team: Be part of a supportive, passionate, and dedicated team.
• Competitive Pay: Attractive salary package with additional benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and a Cover Letter to: [email protected] using “Operations Manager - Retail Hair Store" as the subject of the mail.