Security Personnel at Top Tummy Top Belle Ventures

Top Tummy Top Belle Ventures is a Human Resource Management company that recruits great talents for business in different sectors.

We are recruiting to fill the position below:

Job Title: Security Personnel

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time
Reports To: Security Supervisor or Restaurant/Lounge Manager

Job Overview

• The Security Personnel is responsible for maintaining a safe and secure environment for guests, staff, and property at the restaurant and lounge.
• This role involves monitoring entrances, patrolling the premises, preventing security breaches, and handling emergencies.
• Security personnel must be alert, professional, and courteous while ensuring the safety of all visitors and employees.

Key Responsibilities
Access Control:

• Monitor and control access points at the restaurant and lounge entrances to ensure only authorized individuals enter.
• Greet guests politely and conduct checks if necessary (e.g., bag checks, ID verification) to maintain security.
• Ensure VIP or restricted areas are accessed only by authorized personnel or guests.
• Maintain a guest list or logbook for any special events or private functions, verifying attendees as needed.

Patrol and Monitoring:

• Conduct regular patrols of the premises, including the dining areas, lounge, restrooms, parking lots, and any outdoor spaces.
• Monitor security cameras and alarm systems to identify any suspicious activity or security breaches.
• Ensure that doors, windows, and entry points are properly secured.
• Keep an eye on crowd behavior to prevent disturbances, fights, or vandalism.

Incident Response:

• Respond quickly and appropriately to any disturbances, conflicts, or emergency situations, including medical incidents or fire alarms.
• Escort disorderly or intoxicated individuals off the premises in a calm and professional manner.
• Handle any theft, property damage, or criminal activities, reporting incidents to management and local authorities when necessary.
• Coordinate with law enforcement or emergency services during serious incidents.

Conflict Resolution:

• Mediate and de-escalate situations between guests or staff when conflicts arise, preventing them from escalating into physical confrontations.
• Use tact and diplomacy to resolve disputes and ensure a safe environment for all patrons.
• Health & Safety:
• Ensure that the premises comply with safety regulations, including fire safety, emergency exits, and crowd control limits.
• Conduct routine checks of fire extinguishers, emergency lighting, and first aid equipment.
• Assist in evacuations during emergencies such as fires, earthquakes, or other hazards, following established safety protocols.

Guest Assistance:

• Provide assistance to guests by offering directions, helping with parking, or answering general inquiries about the restaurant or lounge.
• Escort guests to and from their vehicles as needed, particularly during late-night hours.

Report Writing & Documentation:

• Maintain detailed logs of security incidents, including descriptions of events, individuals involved, and actions taken.
• Prepare reports for management after incidents, providing recommendations for improvements or follow-up actions.
• Record and report any maintenance or safety hazards observed during patrols.

Team Collaboration:

• Work closely with other security personnel, management, and staff to ensure a cohesive security strategy.
• Communicate with bartenders, servers, and other staff to identify and address potential security issues (e.g., intoxicated guests or escalating disputes).
• Attend regular staff meetings and training sessions to stay informed about security procedures and updates.

Loss Prevention:

• Monitor staff and guests to prevent theft or loss of property, such as restaurant equipment, inventory, or personal belongings.
• Report any suspicious activities related to theft or fraud to management.

Skills and Qualifications

• Proven experience as a security officer or in a similar role, preferably in a restaurant, bar, or hospitality setting.
• Strong observational skills and attention to detail.
• Excellent communication and conflict resolution skills.
• Physical stamina to stand, walk, and patrol for long periods.
• Ability to handle stressful situations calmly and professionally.
• Knowledge of security and safety procedures, including crowd control, access management, and emergency response.
• Basic first aid and CPR certification is an advantage.
• Familiarity with local laws and regulations regarding security, safety, and hospitality.

Education & Experience:

• High school diploma or equivalent.
• Previous experience in security or law enforcement is preferred.
• Security guard certification or license may be required, depending on local regulations.
• Experience in hospitality or customer service is a plus.

Working Conditions

• Full-time or part-time position; shifts may include evenings, weekends, and holidays.
• May involve prolonged periods of standing, walking, and patrolling.
• Work may take place indoors (dining areas, bar, kitchen) and outdoors (parking lot, entrances).
• Possible exposure to loud music or crowded environments during peak hours or events.

Application Closing Date
30th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: toptummytopbelle@gmail.com using the Job Title as the subject of the mail.

Note: For enquiries, reach us on Whatsapp via: 07085077214.