Security Personnel at Top Tummy Top Belle Ventures

Top Tummy Top Belle Ventures is a Human Resource Management company that recruits great talents for business in different sectors.

We are recruiting to fill the position below:

Job Title: Security Personnel

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time
Reports To: Security Supervisor or Restaurant/Lounge Manager

Job Overview

• The Security Personnel is responsible for maintaining a safe and secure environment for guests, staff, and property at the restaurant and lounge.
• This role involves monitoring entrances, patrolling the premises, preventing security breaches, and handling emergencies.
• Security personnel must be alert, professional, and courteous while ensuring the safety of all visitors and employees.

Key Responsibilities
Access Control:

• Monitor and control access points at the restaurant and lounge entrances to ensure only authorized individuals enter.
• Greet guests politely and conduct checks if necessary (e.g., bag checks, ID verification) to maintain security.
• Ensure VIP or restricted areas are accessed only by authorized personnel or guests.
• Maintain a guest list or logbook for any special events or private functions, verifying attendees as needed.

Patrol and Monitoring:

• Conduct regular patrols of the premises, including the dining areas, lounge, restrooms, parking lots, and any outdoor spaces.
• Monitor security cameras and alarm systems to identify any suspicious activity or security breaches.
• Ensure that doors, windows, and entry points are properly secured.
• Keep an eye on crowd behavior to prevent disturbances, fights, or vandalism.

Incident Response:

• Respond quickly and appropriately to any disturbances, conflicts, or emergency situations, including medical incidents or fire alarms.
• Escort disorderly or intoxicated individuals off the premises in a calm and professional manner.
• Handle any theft, property damage, or criminal activities, reporting incidents to management and local authorities when necessary.
• Coordinate with law enforcement or emergency services during serious incidents.

Conflict Resolution:

• Mediate and de-escalate situations between guests or staff when conflicts arise, preventing them from escalating into physical confrontations.
• Use tact and diplomacy to resolve disputes and ensure a safe environment for all patrons.
• Health & Safety:
• Ensure that the premises comply with safety regulations, including fire safety, emergency exits, and crowd control limits.
• Conduct routine checks of fire extinguishers, emergency lighting, and first aid equipment.
• Assist in evacuations during emergencies such as fires, earthquakes, or other hazards, following established safety protocols.

Guest Assistance:

• Provide assistance to guests by offering directions, helping with parking, or answering general inquiries about the restaurant or lounge.
• Escort guests to and from their vehicles as needed, particularly during late-night hours.

Report Writing & Documentation:

• Maintain detailed logs of security incidents, including descriptions of events, individuals involved, and actions taken.
• Prepare reports for management after incidents, providing recommendations for improvements or follow-up actions.
• Record and report any maintenance or safety hazards observed during patrols.

Team Collaboration:

• Work closely with other security personnel, management, and staff to ensure a cohesive security strategy.
• Communicate with bartenders, servers, and other staff to identify and address potential security issues (e.g., intoxicated guests or escalating disputes).
• Attend regular staff meetings and training sessions to stay informed about security procedures and updates.

Loss Prevention:

• Monitor staff and guests to prevent theft or loss of property, such as restaurant equipment, inventory, or personal belongings.
• Report any suspicious activities related to theft or fraud to management.

Skills and Qualifications

• Proven experience as a security officer or in a similar role, preferably in a restaurant, bar, or hospitality setting.
• Strong observational skills and attention to detail.
• Excellent communication and conflict resolution skills.
• Physical stamina to stand, walk, and patrol for long periods.
• Ability to handle stressful situations calmly and professionally.
• Knowledge of security and safety procedures, including crowd control, access management, and emergency response.
• Basic first aid and CPR certification is an advantage.
• Familiarity with local laws and regulations regarding security, safety, and hospitality.

Education & Experience:

• High school diploma or equivalent.
• Previous experience in security or law enforcement is preferred.
• Security guard certification or license may be required, depending on local regulations.
• Experience in hospitality or customer service is a plus.

Working Conditions

• Full-time or part-time position; shifts may include evenings, weekends, and holidays.
• May involve prolonged periods of standing, walking, and patrolling.
• Work may take place indoors (dining areas, bar, kitchen) and outdoors (parking lot, entrances).
• Possible exposure to loud music or crowded environments during peak hours or events.

Application Closing Date
30th October, 2024.