Receptionist / Customer Care Representative at Residency Hotels Limited

Residency Hotels Limited is a major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Title: Receptionist / Customer Care Representative

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Description
The selected candidates will be responsible for receiving our esteemed guest and will have responsibilities that include:

• Make reservation and check in guests on arrival.
• Greet and interact with customers to ensure their satisfaction with the services being offered to them
• Create and maintain an enjoyable atmosphere that is conducive to attract customers.
• Be part of overall in-house marketing and promotion team to retain existing customers.
• Work with hotel general manager to ensure that monthly revenue target for accommodation department is met and exceeded
• Work with central store to control and manage inventory of food and drinks to be sold

Requirements

• Must be outgoing, well-spoken and customer friendly individual
• Must be young and energetic, and willing to learn
• Must have previously work as a Receptionist/waiter in a hotel/lounge
• Must be computer literate, knows how to use internet, and be familiar with Facebook, WhatsApp, Instagram.

Application Closing Date
7th October, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Receptionist” as the subject of the mail.