Psychosocial Support (PSS) Officer (MMC) at Danish Refugee Council (DRC)

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Psychosocial Support (PSS) Officer

Location: MMC, Borno
Supervised by: PSS Team Leader
Reporting to: PSS Team Leader
Employment Period: Twelve months with the possibility of extension
Type of Contract (Expat/National/Trainee): National

Purpose

• Within the scope of DRC’s Protection projects, the Protection Monitoring Officerwill be responsible for the supervision of the Protection Monitoring activities and team on his/her axis of responsibility.
• The Protection Monitoring Officer is expected to be on the LGA he is assigned to or rove between the two if there are several on a regular basis according to the work plan established by the Protection Monitoring Team Leader. Responsibilities include the management and direct supervision of the Protection Monitoring assistants and outreach volunteers operating in his/her axis of responsibility, the supervision of the protection monitoring activities (households surveys, FGD, Key informants interviews, community based approach, community plan, training of community groups, awareness sessions etc.), the representation at local coordination meetings, as well as the liaison with key local stakeholders (partners, authorities etc.).
• The Protection Monitoring officer is also responsible for drafting alert reports, Protection Monitoring monthly reports and activity reports (weekly, monthly, ad hoc) for his/her LGA based on key finding and achievements and ensuring no discrepancies in its area of operations/double counting. He/she needs to use the tools for supervision and coaching.

Duties and Responsibilities

• Under the supervision of the Protection Monitoring Team Leader, ensure timely and qualitative implementation of the Protection activities at field level, in line with DRC and international standards, and donor agreements.
• Supervise, mentor, and develop teams of Protection assistants in field locations, as well as teams of Protection outreach volunteers to ensure they are always supervised by DRC staff and that they flag any alerts and concerns in community (including workplan, capacity building, and technical support)
• Take lead in conducting trainings of community members, partner staff and other local authorities on protection topics.
• Support activities in the area of risk management related to Sexual Exploitation and Abuse, fraud, case-processing, data protection, and human rights due diligence at country level.
• Draft Protection Monitoring, activity reports, and evidence-based advocacy note on a weekly, monthly, and ad hoc basis.
• Represent protection department in various partner coordination meetings including LGA Protection working groups and government line ministries as relevant.
• Provide trainings/capacity building to duty bearers, international and local NGOs and IDP communities on protection related issues (guiding principles of IDP protection; child protection; SGBV etc.);
• Collect and maintain project data ensuring the highest standards of data protection and confidentiality;
• Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and protection analytical framework
• Ensure using all tools provided by Protection Monitoring TL and Protection coordinator for questionnaires/checklists/supervisions/coaching etc
• Support with occasional document translation and provide interpretation support to Protection Manager/Coordinator during meetings, trainings, and other project activities.
• Establish good working relationships and high level of communication with the Protection Manager and Protection coordinator
• In collaboration with the PIM specialist, report, manage, and analyze protection monitoring and protection activity data and key achievement
• Develop together with the team clear work plans on a weekly and monthly basis.
• Merge protection activity plans with fleet movement plans and ensure relevant security clearance by liaising with safety.
• Prepare and compile weekly, monthly donor reports on project activities on a timely manner and share this with the relevant managers including the Protection Coordinator/Manager.
• Ensure all data protection and other protection policies are followed including IPA review and case conferencing using appropriate tools and platforms
• Ensure Management of individual cases and appropriate documentation and filling including inputted in Kobo and case trackers
• Ensuring thorough review of IPA analysis
• Follow up all referrals and track effective referrals. Liaise with relevant partners to procure services for cases by initiating communication with the concerned agencies for further assistant to the affected communities.
• Ensure proper protection monitoring activities informed by protection trends. Coordinate the entire protection monitoring exercise, analyze and compile report and liaise with the protection manager for technical support with graphs, visuals and analysis of different dashboards regularly at LGA level

Qualifications

• Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies or relevant equivalent disciplines.
• 2 yrs. Work experience in a humanitarian organization / with displacement affected populations .
• Knowledge of protection norms, principles, and activities.

Desirable:

• Excellent communication skills (oral and writing)
• Professional fluency in English, Hausa, Kanuri is an added advantage.
• Strong interpersonal, communication, and negotiation skills – self-motivated individuals, able to take initiative and propose solutions, resilient, positive, and able to work independently.
• Skills and experience in Assessment, delivery, monitoring, review and evaluation, working with refugees or IDPs
• Good facilitation/training skills; experience designing and delivering training curricula, preferably focused on adult learning;

Application Closing Date
4th October, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online