African Development Bank Group (AfDB) - Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth.
We are recruiting to fill the position below:
Job Title: IT / Web and Graphic / Data Analyst / Telecom & Network Assistant - Conference Tech (Short Term Staff)
Location: Worldwide
Position Grade: GS6/7/8
The Complex
The African Development Bank, from time to time, needs extra services provided by persons other than its permanent staff to assist with additional activities not covered in the normal work program; replacement of regular personnel who are absent over long periods; and to occupy vacant positions within the time limits set by the Bank. The Bank aims to recruit candidates who possess the relevant academic background/training, experience, and in-depth technical knowledge in the required disciplines.
This batch recruitment is meant to constitute a pool of recommended candidates, to fill various positions of Support Assistant, Web and Graphic Assistant, Data Analyst Assistant, Telecommunication and Network Assistant, and Conference Technician at GS6/7/8 grade levels, Short – Term Staff (STS) within the Bank, as the need arises.
The Position
The Short-Term Staff (STS) which falls under General Support Services that provides administrative support for the smooth running of the Team, ensures that the Complex/Department/Division/Country Office Manager is freed from all tasks which could otherwise impede the efficient discharge of higher duties and responsibilities.
Each Team has its unique functions, but the STS works more or less uniformly irrespective of the Team to assure hitch-free operations within the Team of the respective Complex/Department/Division/Country Office.
Accordingly, the STS’s job facilitates and contributes to the success of the Complex/Department/Division/Country Office in performing their jobs effectively in furtherance of the Bank’s strategy for the achievement of the High 5’s.
Key Functions
Under the General guidance and overall supervision of the Head of Department/Division or Country Manager, the STS will perform the following duties and responsibilities, depending on the assigned role:
IT Support Assistant / Data Analyst Assistant:
Set up systems, databases, and processes for collection of data on recruitment related activities.
Compile and maintains statistical records on recruitment at each stage of the cycle, analyzing data and producing statistical reports that reflect current recruitment activities/status.
Produce reports as needed by various internal clients, including dashboards for Senior Management.
Set-up and coordinate regular checks of the equipment and software assigned to individual staff.
Monitor and report levels of inventories for consumables and wear of assets and software.
Report faulty equipment’s and liaise with contracted technicians to deliver repairs as per the relevant contracts.
Monitor and control usage of highly sensitive assets and software. Ensure that designated users meet the Unit’s standards for administrative requirements, licensing, and authority to use, compliance with legislation, and training/accreditation.
Conduct daily inventory of highly sensitive assets and ensure accountability of the assets and their consumables.
Anticipate needs for future deployment of new installations in existing Bank facilities, newly acquired facilities or in support of one-short short-term missions.
Web and Graphic Assistant:
Post web content.
Post and tag documents.
Create / update web pages in categories.
Create Graphic and design photo.
Update news on the intranet.
Provide analytics data to users.
Run basic quality check on provided contents.
Generate, proofread and edit finished graphic design for publication, digital and broadcast, platforms and ensure that all design, work follows branding standards.
Consult with the graphic steam on requested projects.
Develop, edit additional visual content, including photo and video.
Liaise with printers, suppliers, etc., for assigned projects.
Prepare and send print ready artworks / digital files for prim and finishing to printers.
Assist Lead graphic designer with layout, updating copy, prepress duties, and branding standards.
Provide quality control on finished jobs, including but not limited to printing issues, finishing defects, correct quantities, and confirming the completed materials match the requested order.
Demonstrate excellent communication skills, providing a prompt, high level of customer service. Interpret work orders and instructions assigned.
Conference Technician:
Participate in the installation and/or monitoring of the operation of the entire conference infrastructure installed in the meeting rooms and for events organized within the Bank and outside.
Ensure technical coverage when organizing formal and informal meetings of the Boards of Directors, annual meetings of the Bank and any other official meetings of the Bank.
Ensure the functions of projections, PowerPoint presentations, network services, audio connection, and videoconferences, in all meeting rooms of the Bank with external offices, in particular the Board of Directors rooms of the headquarters.
Daily technical lighting and technical covering of meeting rooms before, during and after each meeting session.
Ensure the proper functioning of the conference infrastructure equipment on a daily basis throughout the duration of the meeting to ensure that the equipment is properly operational.
Ensure the daily operation of the conference infrastructure equipment and other technical aspects in the meeting rooms and carry out technical maintenance of the equipment and accessories, such as chargers and headphones, before, during and after meetings.
Administer and ensure the recording of all decisions of the Boards and all other official meetings of the Bank. Then proceed with the classification, archiving and monitoring of the movements of the audio recordings of sessions.
Provide technical assistance to different departments of the Bank as part of events organized by the Bank or in partnership with other institutions outside the Bank.
Maintain and manage the repair of the technical equipment of the Bank's meeting and conference rooms in a clean and precise inventory file and submit periodically to the superior.
Telecommunication and Network Assistant:
Regularly monitor the proper functioning of the Bank’s Telecommunications and Network infrastructure and ensure that service level agreements (SLAs) are met for all services.
Ensure that all calls related to IT service outage are logged, and resolved within the agreed SLA, and make service credit claims from service providers in the event target SLAs are not met there by ensuring value for money is achieved.
Installation, configuration, and maintenance of the Bank’s Telecommunications and Network infrastructure, which includes but is not limited to all technologies and platforms: Satellite, Fiber Optic, wired and wireless campus, and data center networks.
Directly involve in maintenance and implementation of complex IT infrastructure components such LAN, VSAT, MPLS, ISP connections, servers and Unified Communication systems in the regional hub and attached FOs.
Competencies (Skills, Experience, and Knowledge)
Hold a minimum of a Bachelor’s Degree in the relevant filed such as Web design, Information Technology, Computer Science, electronic and computer maintenance, Networks and Telecommunications Network or its equivalent.
Have a minimum of four (4) years of relevant experience.
Proof of citizenship or evidence of permanent residency or work authorization in the proposed country of employment.
A qualification in Marketing and Communication, creative suites such as Adobe, particularly Adobe Photoshop, Visio, CCNA may be an added advantage.
Good analytical and decision-making skills
Effective prioritization and time management skills
Have a client - oriented capacity.
Have a results and problem solving – oriented capacity, attention to details
Demonstrate a good Teamwork and communication skills.
Good written and oral skills in French or English, depending on the official language of the country of duty station. A good working knowledge of the other language will be considered as an added advantage.
Competence in the use of Bank standard software (Word, Excel, PowerPoint, and Access). Knowledge of SAP is an added advantage