Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is among the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure, and Hospitality
We are recruiting to fill the position below:
Job Title: Sales Representative
Locations: Akoka and Lekki, Lagos
Employment Type: Full-time
Job Overview
As a Sales Officer in our electronics store, you will be responsible for providing excellent customer service and driving sales of electronic products.
Your primary goal will be to assist customers in finding the right products to meet their needs while achieving sales targets and promoting the store's brand image.
Responsibilities
Customer Assistance:
Greet customers as they enter the store and ascertain their needs.
Provide detailed information about products, including features, specifications, and pricing.
Assist customers in making informed purchasing decisions by offering product recommendations based on their requirements.
Handle customer inquiries, complaints, and returns professionally and efficiently.
Sales Generation:
Actively engage with customers to promote sales and achieve monthly targets.
Upsell and cross-sell products to maximize revenue and enhance customer satisfaction.
Demonstrate product functionalities and advantages to customers to encourage purchases.
Stay updated on new product releases and promotions to effectively promote and sell merchandise.
Store Maintenance:
Ensure the cleanliness and organization of the store's display areas, including product shelves, counters, and demo stations.
Monitor and replenish merchandise on the sales floor to maintain adequate inventory levels.
Assist in periodic stocktaking activities to accurately account for inventory.
Product Knowledge and Training:
Continuously educate yourself on the latest trends, technologies, and features of electronic products.
Attend training sessions and product briefings provided by manufacturers or the company to enhance product knowledge.
Share insights and best practices with team members to improve overall sales performance.
Team Collaboration:
Collaborate with colleagues and other departments to ensure a seamless customer experience.
Communicate effectively with the sales team and management regarding customer feedback, sales trends, and inventory requirements.
Qualifications and Skills
High school diploma or equivalent; degree in Business Administration or related field preferred.
Proven experience in retail sales, preferably in the electronics industry.
Excellent communication and interpersonal skills.
Strong customer service orientation with a passion for helping people.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic understanding of electronic products and their specifications.
Proficiency in using point-of-sale (POS) systems and other sales software.
Flexibility to work evenings, weekends, and holidays as required.
Additional Requirements:
Physical ability to stand and walk for extended periods.
Willingness to undergo background checks or screenings as required by the company.
Commitment to upholding company policies and ethical standards.