Assistant Outlet Manager at a Fast Food Chain Company - Allen Professional Services

Allen Professional Services - Our client, a fast food chain, is recruiting to fill the position below:

Job Title: Assistant Outlet Manager

Location: Owerri, Imo
Employment Type: Full-time

Job Summary

• The Assistant Outlet Manager plays a key role in overseeing the daily operations of an outlet, ensuring exceptional customer service, maintaining high standards of food quality, and leading a team to achieve business goals.

Key roles and responsibilities

• Oversee the daily operations of the outlet.
• Plan and assign daily workloads to outlet staff.
• Enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Schedule orientations and job training for outlet staff.
• Organize regular meetings to discuss outletissues and challenges.
• Analyze and resolve problems in a timely and accurate manner.
• Organize special events and entertainments to attract more customers.
• Address customer queries courteously and ensure customer satisfaction.
• Develop cost-effective operational plans to achieve outlet goals.
• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First degree in Food Science & Technology, Catering or related fields.
• Minimum of two(2) years’ relevant work experience in a fast-food services organization.
• Highly experienced in food products and services.
• Sound logistics management, business operations, and financial knowledge.
• Strong managerial skills with a proven track record in delivering targets and efficiencies.
• Fluency in English is essential, with superior oral and written communication skills.

Application Closing Date
30th September, 2024.

How to Apply
Interested and qualified candidates should send their recent CV to: [email protected] using the Job Title as the subject of the email.