Human Resources Manager at Pepe Suites

Pepe Suites is a dynamic and inclusive workplace that values innovation, teamwork, and personal growth. We foster a supportive environment where employees are encouraged to take initiative, explore new ideas, and develop their skills. With a commitment to professional development, Pepe Suites offers opportunities for learning, mentorship, and career advancement. Our team-driven culture, coupled with a focus on work-life balance, makes Pepe Suites a place where individuals can thrive both personally and professionally. Join us to be part of a vibrant community where your contributions are valued, and your career can flourish.

We are recruiting to fill the position below:

Job Title: Human Resources Manager

Location: Abijoh GRA, Lagos
Employment Type: Full-time

Job Summary

• The HR Manager is responsible for overseeing all aspects of human resources practices and processes within the hotel.
• This role is crucial in ensuring the hotel attracts, hires, develops, and retains the best talent while fostering a positive, inclusive, and high-performance culture.
• The HR Manager will collaborate with department heads to ensure compliance with company policies, labor laws, and best practices while focusing on employee well-being and engagement.

Key Responsibilities
Recruitment and Staffing:

• Develop and implement recruitment strategies to attract high-quality candidates for all hotel departments.
• Manage the full-cycle recruitment process including job postings, screening, interviewing, and onboarding of new hires.
• Collaborate with department heads to understand staffing needs and job requirements.
• Ensure compliance with legal and company regulations regarding hiring and employment practices.

Employee Relations and Engagement:

• Serve as a point of contact for employees and managers for HR-related matters, such as conflict resolution, grievances, and disciplinary actions.
• Foster a positive work environment that supports employee engagement, satisfaction, and retention.
• Organize team-building activities, recognition programs, and employee engagement initiatives.
• Conduct exit interviews and use feedback to improve organizational culture.

Training and Development:

• Identify and assess the training needs of staff in coordination with department heads.
• Design and implement learning and development programs, including orientation for new employees, leadership training, and skills development workshops.
• Monitor and evaluate the effectiveness of training programs, ensuring they meet the hotel’s strategic goals.

Compensation and Benefits Management:

• Oversee payroll processing and ensure accurate and timely compensation of all employees.
• Administer employee benefits programs (healthcare, pension plans, etc.) and ensure compliance with legal and hotel policy requirements.
• Conduct salary benchmarking and recommend compensation structures to remain competitive in the industry.

Compliance and Legal:

• Ensure that all HR policies and practices comply with labor laws, health and safety regulations, and other statutory requirements.
• Maintain accurate employee records, contracts, and other HR documentation.
• Stay updated on HR legal regulations and advises the hotel management team on necessary changes.

Performance Management:

• Implement and manage the performance review process, ensuring that employees receive regular feedback and support.
• Develop performance improvement plans and support department heads in managing underperforming employees.
• Work with managers to identify talent for promotions and career development within the hotel.

Health, Safety, and Employee Well-being:

• Ensure the hotel complies with health and safety regulations and conduct risk assessments when necessary.
• Promote employee health and wellness programs to enhance the overall well-being of staff.
• Handle workers’ compensation and employee assistance programs where applicable.

HR Analytics and Reporting:

• Track and analyze HR metrics such as turnover rates, absenteeism, and employee satisfaction to provide insights and recommendations to senior management.
• Prepare regular HR reports and present them to the hotel’s management team.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of HR management experience, preferably in the hospitality or service industry.
• In-depth knowledge of employment laws and HR best practices.
• Strong leadership and interpersonal skills, with the ability to influence and guide all levels of staff.
• Excellent communication skills, both verbal and written.
• Proficiency in HR software (e.g., HRIS systems, payroll systems) and Microsoft Office Suite.

Preferred Qualifications:

• Bachelor’s degree in Human Resources or a related field.
• Professional HR certification (e.g., CIPM, SHRM-CP, PHR).
• Experience in a multi-property hotel chain or a large-scale hospitality group.

Key Competencies:

• Strong problem-solving skills and decision-making abilities.
• High emotional intelligence (EQ) and ability to handle sensitive employee issues.
• Strategic thinker with the ability to align HR initiatives with business goals.
• Adaptability and the ability to work in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail.

Work Environment:

• The role is based in the hotel, with regular interaction with employees across departments.
• May require flexible working hours, including weekends, depending on hotel needs.

Compensation

• Competitive salary (N200,000 Monthly)
• Benefits may include: paid time off, and opportunities for career advancement within the hotel.

Application Closing Date
10th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.