General Manager at amazonPlace

amazonPlace is a luxurious wellness boutique apartment within the heart of Lagos. We offer a modern kitchen, state of the art restaurant, premium bar, and a full time spa that entails but is not limited to aromatherapy steam room, dry sauna steam, hydrotherapy pool, and a perfect gym for our guests. We are one of a kind as one of our motto is "home away from home".

We are recruiting to fill the position below:

Job Title: General Manager

Location: Mainland, Lagos

Responsibilities

• Ability to lead, motivate, and manage staff across departments (housekeeping, food & beverage, front desk, etc.).
• Strong decision-making and problem-solving skills.
• Conflict resolution skills for handling staff and guest complaints.
• Experience managing budgets, controlling costs, and optimizing revenue streams.
• Knowledge of financial reporting, accounting, and payroll management.
• Ability to analyze financial data to make informed business decisions.
• Deep understanding of hotel operations, including reservations, housekeeping, food services, and maintenance.
• Familiarity with hotel management software and property management systems.
• Focus on guest satisfaction, ensuring high-quality service at all touchpoints.
• Handle guest complaints and requests efficiently.
• Promote a customer-first approach among staffs
• Develop and execute strategies to drive occupancy rates and maximize revenue.
• Coordinate with the sales and marketing team to promote the hotel’s services.
• Maintain relationships with corporate clients, travel agencies, and other business partners.
• Strong verbal and written communication skills to interact with guests, staff, and external partners.
• Ensure the hotel meets and exceeds operational standards in cleanliness, guest service, and overall quality.
• Monitor service quality and employee performance.
• Ensure the hotel complies with all relevant regulations, including labor laws, safety regulations, and environmental standards.

Requirements

• Expatriates only
• Degree in hospitality management, business administration, or a related field.
• Several years of experience in hotel management or a similar role, often in various departments like front office, housekeeping, or food & beverage.
• Must Possess a Work Permit and must currently be in Nigeria,

Salary
N300,000 - N1,500,000 / month.

Application Closing Date
30th October, 2024.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.