Digital Training Manager at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Digital Training Manager

Location: Lagos
Job Schedule: Full time
Department: Technology, Product Management, Sales Acquisition

Description

• Working as a Digital Training Manager in our Acquisition Sales team offers the chance to collaborate with a very talented Product group that consists of in-house Engineers, Designers, Product Managers and Data Scientists to deliver solutions to real world problems that have a huge scale of impact across Africa.
• It's an opportunity to work in a company where progress and humility are valued as highly as technical excellence.
• At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
• As our Digital Training Manager, you'll spearhead M-KOPA's ambitious digital training initiative, a cornerstone of our sales strategy.
• With cutting-edge infrastructure at your fingertips, you'll design and implement innovative learning solutions that empower tens of thousands of salespeople across five markets.
• You’ll be accountable for driving measurable improvements in the effectiveness of M-KOPA’s training platform and will work with an international team of training professionals to ensure we are delivering the right solutions for each of M-KOPA’s five operating markets.

Scale:

• Primary person accountable for optimising M-KOPA’s digital academy platform
• Design and oversee the delivery of onboarding and continuous training to more than 20,000 sales agents and staff across M-KOPA’s five markets
• Manage the training curriculum and learner journey to maximise learning and commercial outcomes

Requirements
Your application should include:

• Evidence of success in a similar role
• Successful collaborations with cross-functional team members
• Strong LMS platform experience (Learn Inc. would be ideal)
• Good Analytical and Problem solving exp
• Success in one of our African markets
• Expectations of travel
• Mentoring exp.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Hiring Process
Our hiring process is as much about us selling to you as the other way round. Our hiring process is a series of meetings as follows:

• Recruiter call 30 mins - an introduction to the process and M-KOPA
• Hiring Team call 45 mins - High level introductions
• Presentation done at home
• Task Deep Dive 90 mins - This is where most of the magic happens.
• Pre-Final 45 mins - meeting some peers and stakeholders
• Final Interview – 30 mins.