Store Manager at a Reputable Company

A reputable company is recruiting suitably qualified candidates to fill the position below:

Job Title: Store Manager

Location: Island, Lagos
Employment Type: Full Time

Job Overview

• We are seeking an experienced and highly organized Store Manager to oversee the daily operations of our pet store on the Island in Lagos.
• The ideal candidate will have a passion for animals, strong leadership skills, and the ability to manage staff and ensure excellent customer service.
• You will be responsible for driving sales, managing inventory, and ensuring the smooth functioning of the store while maintaining a welcoming environment for pets and their owners.

Key Responsibilities
Store Operations:

• Oversee the day-to-day operations of the pet store, ensuring it runs smoothly and efficiently.
• Implement and maintain store policies, procedures, and safety standards.
• Ensure the store is clean, well-organized, and properly stocked at all times.

Sales and Customer Service:

• Drive sales growth by creating and executing strategies to increase revenue.
• Ensure a high standard of customer service, resolving any customer inquiries or issues quickly and effectively.
• Educate customers on products and services, providing expert advice on pet care, nutrition, and products.
• Foster positive relationships with customers to encourage repeat business.

Staff Management:

• Hire, train, and supervise store staff, ensuring they are knowledgeable about pet care and store products.
• Create and manage staff schedules, ensuring adequate coverage during peak hours.
• Monitor employee performance and provide regular feedback and coaching.

Inventory Management:

• Monitor stock levels, manage inventory, and ensure that popular products are always available.
• Work with suppliers to order and replenish stock, managing relationships with vendors to negotiate the best deals.
• Conduct regular stock checks and manage inventory turnover to minimize waste or overstocking.

Financial Management:

• Manage the store's budget, track sales, and handle financial reporting.
• Ensure accurate cash handling, process transactions, and manage the point-of-sale system.
• Monitor store performance metrics, including sales figures and profitability, and create action plans to achieve targets.

Marketing and Promotions:

• Plan and implement marketing and promotional campaigns to attract more customers.
• Collaborate with the social media and marketing team to enhance the store’s online presence and engagement.
• Organize in-store events such as pet adoption drives, pet care workshops, and promotional activities.

Requirements

• Available to resume immedialtely.
• Must reside on the Island.
• 3 - 5 years of retail management experience, preferably in a pet store or similar retail environment.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to manage inventory, handle financial reports, and oversee daily operations.
• Passion for animals and knowledge of pet care products and services.
• Proficiency with point-of-sale (POS) systems and retail management software.
• Problem-solving abilities and attention to detail.
• Ability to work flexible hours, including weekends and holidays.

Preferred Skills:

• Previous experience in a pet-related retail environment or knowledge of pet products and services.
• Strong understanding of customer behaviors and retail best practices.
• Knowledge of pet health, grooming, and nutrition.

Salary
N150,000 - N300,000 monthly.

Benefits:

• Competitive Salary, based on experience.
• Opportunities for professional growth and development.
• Performance-based incentives.

Application Closing Date
9th October, 2024.