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Customer Service Representative (SPA Experience) at Kloverharris Limited

Posted on Tue 03rd Sep, 2024 - hotnigerianjobs.com --- (0 comments)


Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (SPA Experience)

Location: Lagos

Job Description

  • We are seeking a highly motivated and customer-oriented Customer Service Representative to join our team at SPA .
  • The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring a positive spa experience.

Key Responsibilities

  • Greet and welcome clients upon arrival.
  • Provide comprehensive information about our spa services, products, and promotions.
  • Assist clients in scheduling appointments and answering inquiries.
  • Handle client concerns and complaints promptly and professionally.
  • Manage the appointment booking process.
  • Coordinate with therapists and other spa staff.
  • Promote and sell spa products and retail items to clients.
  • Provide knowledgeable recommendations based on client needs and preferences.
  • Assist with general spa operations, such as maintaining cleanliness and organization.
  • Ensure that spa facilities and equipment are in good working condition.
  • Strive to exceed client expectations by providing personalized and attentive service.
  • Gather feedback from clients to identify areas for improvement and enhance the overall spa experience.

Qualifications

  • Previous experience in customer service, preferably in a spa or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work effectively under pressure and maintain a positive demeanor. 1. hanghieugiatot.com hanghieugiatot.com
  • Passion for providing exceptional customer service.

Additional Skills (Preferred):

  • Knowledge of spa treatments and techniques.
  • Experience with spa management software.
  • Ability to multitask and prioritize tasks effectively.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Discounts on spa services and products.
  • Work in a relaxing and rejuvenating environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.


  

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