Service Advisor at Mechanic On The Go

At Mechanic On The Go, we engage in vehicle repair and maintenance with a priority on ensuring that we deliver speedy and effective solutions to our customers. We guarantee only the best mechanics and employees at your disposal and each person is thorough to the letter. We have been an established company since August 2022 and have worked successfully on over 80 vehicle related issues. As a brand that is fully committed to giving our customers ease, we offer services via Home Service and as our name implies, ‘On The Go’ at any place within Lagos and Ogun State, with a view to expand to other locations soon.

We are recruiting to fill the position below:

Job Title: Service Advisor

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

• A Service Advisor serves as the primary point of contact between customers and the automotive service center.
• This individual plays a crucial role in ensuring a positive customer experience, from the initial interaction when a vehicle is brought in, through the repair process, and during the final explanation of the services performed.

Key Responsibilities

• To provide an exceptional customer experience that builds trust and loyalty.
• To accurately diagnose vehicle issues and recommend appropriate repairs.
• To effectively communicate with customers, ensuring they are informed and comfortable with the services being provided.

Qualifications

• BA / BSc / HND
• 3 to 6 years' experience as Service Advisor in the Automobile Industry.
• Extensive knowledge of automotive systems, repairs, and diagnostics.
• Excellent communication and interpersonal skills.
• Ability to explain complex technical information in a way that is easy for customers to understand.
• Strong customer service orientation with a focus on building trust and rapport.

Application Closing Date
3rd October, 2024.

How to Apply
Interested and qualified candidates should send their Resume detailing their relevant experience to: [email protected] using the Job Title as the subject of the mail

Note: We appreciate your interest in becoming a part of Mechanic On The Go and look forward to reviewing your application.