IT Support Officer at Renmoney

Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos, Nigeria
Job type: Full-time
Department: IT

Description

• Install and upgrade hardware and software and provide complete assistance while configuring hardware, software, and peripherals of the end user systems
• Provide general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
• Provide one one-on-one assistance to the end user regarding the technical flaw, either by phone, mails, or in person
• Resolve network-related issues like local area connection problems, network access, mail, internet, dial-ins, etc.
• Coordinate with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.

Requirements

• Minimum of 3 years performing end-user support in a Microsoft Windows environment
• A strong and proven ability to prioritize and manage multiple end-user and systems issues at once

Preferred:

• Strong analytical skills and the ability to solve problems independently in the context of PC and end-user support
• Demonstrated knowledge of Microsoft Windows 7/8.1/10, Office 365, Sharepoint and Onedrive in a corporate LAN environment

Benefits

• You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online