Business Development and Relationship Manager at Human Capital Partners (HCP)

Human Capital Partners (HCP) is a professional services firm specialising in the provision of HR consulting services covering the entire spectrum of the Human Resources value chain. HCP is the successor firm of the erstwhile Executive Selection and Training Services group of KPMG in Nigeria.

We are recruiting to fill the position below:

Job Title: Business Development and Relationship Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• The role will be responsible for developing and implementing strategies to ensure onboarding of new PFIs (Fin-techs) and maintaining excellent day-to-day relationships with existing PFIs (Fin-techs) to achieve organizational goals.
• The principal objective of the role is client relationship management, business development, client acquisition, industry analysis, risk monitoring and mitigation.
• The role reports to the Head, Business Development and Relationship Management.

Responsibilities

• Initiates and develops relationships with Financial Technology Companies (Fin-techs) for business growth.
• Manages information flow between PFIs (Fin-techs) and the Bank.
• Monitors and reports on the performance of all Fintech’s loan products, schemes and investments managed by the Bank, against monthly/quarterly/annual plans.
• Develops and implements efficient and effective customer service framework/guidelines.
• Identify potential domestic fintech partners based on maturity, market share, and alignment to MSMEs.
• Explore partnership opportunities with targeted fintech(s) including business model and form/terms of capital required.
• Accelerate the feasibility of providing direct lending to MSMEs through a bank digital app/platform and identify potential bank partners.
• Negotiate, execute and implement partnership agreement(s) with Fin-techs.
• Support multiple Fintech partners post-onboarding including pro-actively engaging, identifying, and tracking any issues for resolution.
• Ensure the framework for serving and Funding the Fin-tech space is updated in line with industry developments to ensure its adaptability to market
• Provide support for the Fin-techs’ due diligence process by ensuring clear and timely communication to partners for optimal compliance and Risk management outcomes.
• Ensure compliance of on-boarded Fin-techs with the Banks policies and any such policies or regulations that may arise from regulatory partners.
• Responsible for achieving business development targets for the Fintech segment of the market.
• Stays abreast of recent industry trends, identifies market opportunities, and develops customer relevant propositions that drive key measures such as market share, revenue, profit, and brand health.
• Develops and maintains detailed business plans for client projects.
• Conduct regular meetings, provide updated progress reports and maintain notes & follow up priorities and tasks for effective management/penetration of the Fintech partnerships.
• Works with management in developing timely solutions based on clients’ requirements.
• Conducts business reviews with clients on periodic basis.
• Contacts and follows-up on qualified Fin-techs for new opportunities.
• Addresses customer issues/concerns in accurate and timely manner.
• Works closely with Fin-techs to understand their business needs and to explore opportunities for growth.
• Provides business advice and consultancy to Fin-techs in an effective manner.
• Maintains strong knowledge of Bank’s products, pricing, policies etc, to educate clients on benefits.
• Identifies present and future business development opportunities with new and existing Fin-techs.
• Maintains strong relationship with existing Fin-techs for business retention.
• Maintains security and confidentiality of client information.

Requirements

• Minimum of 8 years working experience in a financial institution /development agency is required of which at least 3 should be with a Fintech or related entity or Fintech unit of a Financial institution.
• A Bachelor's Degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field
• A post graduate degree in business or development finance related field or management is an added advantage.
• Membership of a professional business-related institute such as ICAN, CIMA, CPA, CIBN etc. is required.
• Good working knowledge of financial procedures and applications.
• Understanding of banking practice and related policy issues, their implications, and applications.
• Knowledge of credit administration, operations, and management.
• Knowledge of risk management.
• Deep understanding of the Fintech industry and emerging developments/opportunities.
• Meeting Facilitation skills
• Demonstrates expertise in Budget and cost management.
• Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
• Excellent written and oral communications Skills
• Excellent organizational and Coordination skills
• Expertise in formulation and implementation of credit policies and regulations
• Expertise in credit administration/ supervision
• Excellent analytical skills
• Expertise in credit analysis and appraisal
• Expertise in loans administration / account management.

Application Closing Date
4th September, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.