Teller at Covenant Microfinance Bank Limited (3 Openings)

Covenant Microfinance Bank Limited was incorporated as a private limited liability company on May 6, 2003 and commenced operations on March 15, 2004 as Covenant University Community Bank Limited (CUCB LTD). Converted to a Microfinance Bank in line with Central Bank of Nigeria’s directive to all Community Banks and commenced business as such on January 11, 2008.Granted license to operate as a State Microfinance Bank in December, 2012 having met the prescribed N100 million minimum capital requirement. In 2014, became one of the first Microfinance Banks to generate the 10-digit Nigeria Uniform Bank Account Number (NUBAN) for all its customers after successfully signing up for integration to NCS.

We are recruiting to fill the position below:

Job Title: Teller

Locations: Abeokuta, Akute and Ifo Branch - Ogun
Employment Type: Full-time

Responsibilities
Transaction Processing:

• Accurately process customer transactions, including deposits, withdrawals, transfers, and payments.
• Verify and validate customer identification and transaction documents.
• Ensure all transactions comply with the bank’s policies and procedures.

Customer Service:

• Provide prompt, courteous, and efficient service to all customers.
• Address customer inquiries and provide information on the bank’s products and services.
• Assist customers with account-related issues and escalate complex cases to the appropriate department.

Cash Management:

• Manage cash levels in the teller drawer and ensure proper balancing at the end of each day.
• Report any discrepancies or unusual transactions to the supervisor immediately.
• Prepare and submit daily cash reports as required.

Compliance and Security:

• Adhere to all security protocols and procedures to safeguard the bank’s assets.
• Identify and report any suspicious transactions or potential fraud in accordance with the bank’s anti-money laundering (AML) policies.
• Maintain confidentiality of customer information at all times.

Administrative Support:

• Assist with the opening and closing of the branch as needed.
• Support other bank staff with administrative tasks when necessary.
• Participate in regular training and development sessions to stay updated on banking regulations and best practices.

Application Closing Date
2nd September, 2024.

How to Apply
Interested and qualified candidates should send their CV and a cover letter to: [email protected] using "Application for Teller Position" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.