Quality Control Officer at NewRest Group

NewRest Group - With origins in Group Catair in 1996, and founded by its Co-CEO’s Olivier Sadran and Jonathan Stent-Torriani in Toulouse (France), Newrest is today a global leader in multi-sector catering. With 2014 revenues under management of almost 1,386.6 Billion Euros and more than 28,000 employees worldwide, Newrest is present in 49 countries.

Newrest is the only major catering company active in all catering and related hospitality segments including airline catering, buy-on-board, duty-free on board, rail catering, concession retail, contract catering, remote site and support services. Newrest is committed to constant improvement and innovation for its clients, the progress of its employees and managers, a sustainable and durable development of the company, respecting social and environmental values in all of its activities.

We are recruiting to fill the position below:

Job Title: Quality Control Officer

Location: Abuja
Department: Operations

About the Job

• A Quality Control Officer is responsible for ensuring the quality of products, services, or processes within an organization.

Responsibilities
Here is a precise description of Our expectations:

• Develop, implement, and maintain quality control processes and procedures
• Conduct regular inspections and audits to ensure compliance with industry standards and regulations
• Investigate and resolve quality issues and complaints
• Collaborate with production teams to identify and address quality concerns
• Analyze data and report on quality performance metrics
• Develop and implement corrective actions and preventive measures
• Conduct training sessions to educate employees on quality control procedures
• Review and update quality control documentation and records.

Tasks:

• Inspect products, materials, and equipment to ensure quality and compliance
• Conduct tests and analyses to identify defects or deviations
• Investigate customer complaints and implement corrective actions
• Develop and maintain quality control records and databases
• Collaborate with cross-functional teams (production, engineering, sales) to ensure quality standards
• Stay up to date with industry developments and best practices.

Methods:

• Use quality control tools and techniques (e.g., statistical process control, lean manufacturing)
• Utilize inspection and testing equipment (e.g., calipers, spectrophotometers)
• Analyze data and reports to identify trends and areas for improvement
• Implement corrective actions and preventive measures
• Provide training and guidance to employees on quality control procedures

Collaboration:

• Work closely with production teams to ensure quality standards are met
• Collaborate with engineering teams to develop and implement quality control processes
• Communicate with sales teams to ensure customer satisfaction and resolve quality issues
• Partner with external stakeholders (suppliers, regulatory bodies) to ensure compliance and quality.

Qualifications
Education:

• Bachelor's Degree in a relevant field (Quality Management, Chemistry, Biology, or related fields.)
• Certifications like ASQ Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) are a plus.

Experience:

• Minimum 1-3 years of experience in quality control or a related field
• Proven track record of implementing quality improvements and ensuring compliance.

Technical Skills:

• Strong knowledge of quality management principles and standards
• Familiarity with industry-specific regulations and guidelines
• Proficiency in quality control tools and techniques.
• Understanding of inspection and testing methods
• Knowledge of data analysis and reporting tools.

Interpersonal Skills:

• Excellent communication and interpersonal skills
• Ability to work with cross-functional teams (production, engineering, sales)
• Strong problem-solving and conflict resolution skills
• Effective training and presentation skills.

Personal Qualities:

• Attention to detail and analytical mindset
• Organizational and time management skills
• Ability to work under pressure and meet deadlines
• Continuous learning and improvement mindset
• Integrity and professionalism.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online