Chief Operating Officer (COO) at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

We are recruiting to fill the position below:

Job Title: Chief Operating Officer (COO)

Location: Lagos
Employment Type: Full-time
Reporting Relationship: Group Head

Job Duties / Responsibilities Accountabilities
Strategy, Vision and Leadership:

• Advise the MD and other key members of the senior management on optimal project and program planning and delivery, project and program control and fulfilment strategies and operations, investment priorities and related policy matters.
• Drive efficient and effective operations with best practices delivered practically and a high performance team
• Ensure high impact measurable improvements in business operations, quality standards, time optimisation and financial performance
• Contribute significantly to the development of the company’s strategic goals and objectives, execution as well as the overall management of the organization.
• Maintain continuous lines of communication, keeping the MD informed of all critical issues.
• Represent the organisation externally, as necessary

Team Development / Leadership:

• Oversee, direct and organise the work of the Group Project Management Office and
• The Academy teams for optimal efficiency and effectiveness
• Promote a culture of high performance and continuous improvement that values learning and demonstrates a commitment to quality
• Ensure team members receive timely and appropriate training and development.
• Establish and monitor team performance and development goals, assign accountabilities, set objectives, establish priorities, conduct periodic performance appraisals, and facilitate career growth.
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

External Relationship Development:

• Manage and cultivate existing relationships with clients, partners, regulators, key suppliers and other stakeholders to ensure effective project and program delivery and overall group performance.
• Grow business volume with existing clients by delivering projects optimally, securing additional value adding opportunities, and strengthening client relationships

Other Responsibilities:

• Provide effective and inspiring leadership by being actively involved in all programs and services. Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement
• Ensure that all program activities operate consistently and ethically within the mission and values of the group

Key Performance Indicators

• Progressive organisational change and development.

Key Result Areas:

• Results proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience and judgement; high level of business acumen; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness
• Strategic Vision and Agility ability to think strategically, anticipate future consequences and trends and incorporate them into the organizational plan
• Capacity building - ability to effectively build organization and staff capacity, developing an effective work force and the processes that ensure the organizational plan.
• Leadership and organisational exceptional capacity for managing and leading people; a team builder; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower effective leaders from the bottom up, lead from the top down
• Action oriented - enjoys working hard and looks for challenges; proactive, able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary

Qualifications

• Solid educational background. Undergraduate degree required, MBA or similar advanced degree highly desired
• Professional Qualification Experience: Minimum 15 years of experience and a consistent track record of delivery in senior management. Experience in Consulting/Professional Services and/or IT would be a distinct advantage
• Age: 35 - 50

Key Competencies:
Functional / Technical:

• Entrepreneurial
• Innovative
• Strong written and verbal communication skills
• Mission driven
• Strategic thinker
• Practical Doer.

Supervisory:

• Strong mentoring and creative problem solving skills
• Collaborative
• Team leader
• Capacity building ability.

Behavioural:

• Action oriented
• Strong interpersonal skills
• Strong presentation skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the mail.