IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
We are recruiting to fill the position below:
Job Title: Strategic Site Solutions Manager
Job ID: R1435929 Location: Nigeria
Employment Type: Full time
Job Description
As a Site Network Manager, you will be responsible for developing and owning the Partner Site relationships and strategy to deliver growth, differentiation and superior performance across the IQVIA human data science business.
The role has a key focus on maximising clinical and real-world trial delivery through the deployment of tech & data enabled strategies.
Key Responsibilities
Define, plan, and execute the Partner Network strategy for a selection of specific countries within the Africa region:
Develop and drive the IQVIA Partner Network strategy, to maximise site productivity and accelerate patient recruitment. Including enhancing relationships at existing sites and the identification & development of new CR sites
Develop and own the relationship with site stakeholders to drive the development of the Partner Site network; foster customer loyalty and facilitate collaboration across the IQVIA business
Develop deep understanding of Network sites, key stakeholders & CT environment
Build and maintain a Country Partner Site Network strategic roadmap
Develop and implement the IQVIA Site strategic plan promoting growth and differentiation. Work with the site to drive & monitor delivery of strategic imperatives
Maximise opportunities for the site to participate in studies (interventional/non-interventional) or evidence networks that match site capabilities
Support all IQVIA teams working with the Partner Site Network to ensure the delivery of the IQVIA portfolio, overcome any site related barriers and align processes
Maintain and share performance metrics as well as pipeline information with the site on a routine basis
Identify suitable sites to participate in the Partner Network. Liaise with regional & global stakeholders to validate target sites
Develop messaging and materials to communicate the value proposition of the Partner Site concept to sites
Participate and organise joint governance meetings to review relationship status, delivery & explore opportunities for collaboration
Work closely with other members of the Strategic Site Networks team, and other colleagues focused on successful site relationships
Contribute to overall Strategic Site Network success
Support regional network strategy development and planning
Support business case development activities
Deliver regular country status reports.
Qualification and Experience
Bachelor's Degree in Health Care or other scientific discipline or educational equivalent
7+ years relevant industry experience
Minimum of 3 years’ experience working directly at or with provider sites in a research-focused role
Experience with account management or customer success initiatives
Experience with initiatives that included change management and adoption of technology
Other Requirements:
In depth knowledge of Clinical Development processes across all functional areas.
Ability to establish and maintain effective working relationships with sites, coworkers, managers and business stakeholders
Strong written and verbal communication skills, including good command of the English language
Strong leadership, organizational and problem-solving skills.
Ability to deliver results to the appropriate quality and timeline metrics, with good judgment and ability to manage competing priorities
Experience presenting to varying levels of leadership, with excellent fluency in PowerPoint to support presentation needs
Ability to convey messaging, including value proposition to win and influence sites
Situational management and communication
Ability to self-direct, persevere, manage efficient meetings, communicate at the right time / right amount
Knowledge of project management concepts, deliverables-driven planning
Agile mindset
Advanced knowledge and ability to apply ICH GCP/GDPR applicable guidelines, solid understanding of new methodologies in research e.g. remote monitoring, telemedicine.