ElsaDave Consulting Limited is a professional HR services firm established to assure an effective linkage between human capability and business strategy; revenue growth and optimum marketplace success to clients across diverse verticals.
We are recruiting to fill the position below:
Job Title: Branch Manager
Locations: Owerri - Imo and Enugu
Description
We are looking for a talented Branch Manager to assign and direct all work performed at the branch and to supervise all operations.
You will manage staff, foster a positive working environment and ensure customer satisfaction always for proper business operations across the branch.
The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enrich the branch's portfolio.
Job Responsibilities
As a Branch Manager, you will be responsible for:
Providing leadership and guidance to Relationship Managers
Monitoring and analyzing performance metrics to identify areas for improvement and implement corrective actions.
Ensuring compliance with company policies, procedures, and regulatory requirements.
Fostering a positive and collaborative work environment to drive employee engagement and retention.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branches’ personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws
Stay abreast of competing markets and provide reports on market movement and penetration
Qualifications
Bachelor's Degree in Finance, Business Administration, or a related field.
A Master's Degree is a plus.
3 - 5+ years of proven work experience in a Microfinance Bank
Minimum of 3 years Experience in a similar role.
Proven experience within the finance industry
Experience in developing and implementing strategic plans is required.
Male is preferred for gender balance
Microfinance Certification is an added advantage.
Requirements:
Soft Skills:
Excellent Negotiation, and presentation skills.
Strong analytical, critical thinking, and problem-solving skills.
Stakeholder Engagement
Business Process Improvement
Leadership Skills:
Crisis Management
Exceptional organizational, time management, and problem-solving skills
Must be able to perform independently, be self-motivated, and demonstrate initiative.
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and production goals
Familiarity with the industry’s rules and regulations
Results-driven and customer-focused
Technical Skills:
In-depth knowledge of credit and risk management
Strong Microsoft Excel skills, especially with pivot tables and data manipulation/presentation
Familiarity with legal and regulatory frameworks governing credit
Ability to work on big data and generate insight for decision-making.
Bankone Knowledge is an added advantage.
Application Closing Date
9th September, 2024.
Method of Application
Interested and qualified candidates should send their CVs to: [email protected]using the Job Title as the subject of the mail.