Demurrage & Detention Coordinator at ZIM Integrated Shipping Services Limited

ZIM Integrated Shipping Services Limited - In the fast-changing shipping world, ZIM Integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach. ZIM’s strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services; and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions.

ZIM operates in select trades, where it has a competitive advantage and where it can provide superior service. In these trades, ZIM is a significant player with a sizable market share. We maintain a flexible partnership approach with other major carriers, and our new line structure is a much-needed alternative to customers concerned about the current alliance-dominated market.

We are recruiting to fill the position below:

Job Title: Demurrage & Detention Coordinator

Location: Lagos
Employment Type: Full-time

About the Job

• Performing administrative finance tasks, e.g., keeping financial records and carrying out financial transactions, to ensure effective, efficient, and accurate financial operations.
• Internal auditing, performing a systematic examination and analysis of data, processes, and activities to find discrepancies in work processes.

Key Accountability

• Prepare SOA for clients with outstanding demurrage charges on legacy and new SAP Dem sys
• Communicate with customers who blocked and come for new release. Solve if any issue, request for payment and apply to unblock them
• Keep records of agreements for partial payment clients and update records based on every new payment received
• Liaise with EQC to ensure that empty container return dates are properly captures in IQShip/SAP Demurrage V2 systems,
• Check for damage and OICF and report to logistics for appropriate action to be taken
• Apply for approved waivers based on customer's request and mail approvals by management on SAP Demurrage V2 system and follow up till system approval cycle is complete.
• Generate new credit/debit invoice post approval by management same for legacy invoices per the above in SAP Dem V2.
• Receive application for refunds from customer service via email with complete set of required documents.
• Vet documents to ensure they are in line with refund procedure.
• Check customer SOA for o/s charges and advise
• Confirm customer status as stand alone client of if in a group.
• Advise group SOA if customer is in a group.
• Update refunds workflow to show customer refunds status and pass for cheque processing if all is okay
• For Deposit utilization: receive applications for using deposit payment on previously concluded shipping transactions on new shipments meant for release/D.O issuance.

Requirements

• Bachelor's Degree in Accounting or relevant discipline
• Between 5-7 years prior experience in similar capacity
• Certified holder of an accounting qualification preferably ACA, CPA, CFA, ACCA or ICAN
• Proficiency in the use of SAP along its right application
• High level of proficiency in Microsoft office, including Excel, Word, Power Point, Web-based and email programs.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online