Customer Service Officer at Pixels Digital Systems Limited

Pixels Digital Systems Limited, as an organization, came into existence at a time when Digital Photography was barely introduced or even acknowledged. The need for instant pictures with excellent quality needed to be satisfied.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ibadan, Oyo

Description 

• Build and maintain business relationships with customers
• Ensure that customer needs are met and satisfied which leads to increase in the profit of the organization
• Maintain an accurate and comprehensive customer database
• Prepare product or service reports by collecting and analyzing customer information
• Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution
• Confer with Client Experience to resolve customer complaints and dissatisfaction.
• Go the extra mile to engage and satisfy customers
• Participate in the development of new product marketing strategies to existing/ potential customers.
• Employ marketing skills in order to achieve the sales target of the Outlet
• Perform other duties as assigned by Client Experience

Qualifications

• OND in Marketing, Communications, Advertising, or Business Management.
• At least 2 years of relevant work experience.

Competency and Skill Requirements:

• Good understanding of the products and service offerings of PDSL and the peculiarities of their specific operating environment
• Appreciation of concepts in business development and marketing.
• Ability to manage multiple priorities.
• Good communication and interpersonal skills.
• Good mediation skills
• Good planning and organization skills.
• Good negotiation skills.
• Good relationship-building/management skills
• Good presentation and facilitation skills.
• Good data-gathering and analysis skills
• Good problem-solving skills.
• Good appreciation and working knowledge of office productivity tools and other applicable tools.

Salary
N39,000 monthly.

Application Closing Date
11th August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: pixels.hr1@gmail.com using "Customer Service Officer" as the subject of the mail.