Senior Product Manager at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Senior Product Manager

Location: Lagos
Employment Type: Full time
Department: Technology Product Management Retention

Description

• Working as a Senior Product Manager in our Retention Group offers the chance to collaborate with very talented groups of inhouse Engineers, Designers and Data Scientists solving real world problems that have a huge scale of impact across Africa.
• Retention are responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.

Responsibilities

• Digital Financial Services: We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
• Eligibility: Collaborate with data scientists to implement real-time eligibility decisioning, enabling M-KOPA to determine if a customer is eligible for financial services.
• Identity: Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
• Fraud: working to identify Fraud and malicious Intent whilst protecting users.
• Customer Interactions: Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.

Requirements
Your application should include;

• Evidence of Data Driven Product Development leading a squad
• Successful collaborations with cross-functional team members
• Strong Customer Data Management experience
• Good Analytics and Dashboard skills
• Achievements building and delivering B2C Fintech Products
• Success in one of our African markets
• Expectations of travel
• Mentoring experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Process
Our hiring process is as much about us selling to you as the other way round. Our hiring process is a series of meetings as follows:

• Recruiter call 30 mins - an introduction to the process and M-KOPA
• Hiring Team call 45 mins - High level introductions
• Presentation done at home
• Task Deep Dive 90 mins - This is where most of the magic happens.
• Pre-Final 45 mins - meeting some peers and stakeholders
• Final Interview – 30 mins