Operations Manager at Oludidit

Oludidit is a creative brand in Nigeria that produces gifts, stationery, and decor products using a mix of African and Western designs. Founded in 2012 by Banke Fasominu, a passionate hobby fast turned into a profitable business serving individuals, homes, and corporations with a clear vision to " Enrich lives by creating useful products that people love.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• The incumbent is responsible for organizing and overseeing the daily operations of the production and logistics departments, to guarantee optimum productivity’s/he is to ensure that these departments are well-coordinated by managing procedures and operations, as well as working with other staff in strategic planning activities, ensuring all staff are aware of operational best practices and implementing new technologies.

Responsibilities

• Responsible for supporting the MD/CEO in developing and directing strategy towards the profitable growth and operation of the company
• Developing strategic operative plans that reflect the longer-term objectives and priorities established by the Management
• Design and recommend new processes to improve/increase productionquality, productivity and profitability
• Review and ensure quality control in service and product delivery across all departments
• Oversee the production department, and work with other pertinent units, to create production budgets
• Prepare production and expense reports and submit to top management weekly
• Closely monitor the operating and financial results against plans and budgets, creating monthly business reports; informing Management of significant changes
• Supervise the production team, ensuring updates and monitor stock and inventory records
• Submit periodic recommendations for stock update/management and production
• Send mass marketing communications to clients via appropriate channels
• Work with the appropriate departments to establish and follow through on consolidated marketing efforts
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Evaluate regularly the efficiency of business procedures according to organizational objectives and enforce improvements
• Supervise the production team, and provide constructive feedback as required
• Anticipate and mitigate likely risks to operational excellence
• Manage procurement processes, and coordinate material and resources allocation
• Research and propose policies and best practices to top management for possible implementation
• Work with the Customer Satisfaction team to manage client data bases, client retention strategies and client relationship management
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data, presenting this as quarterly management reports to the HR/CEO
• Ensure corporate and legal compliance to established regulations, and handle business information with the required level of confidentiality
• Oversee the logistics unit, ensuring client orders meet specification

Requirements

• Bachelor’s Degree in Business Administration, Project Management,
• An MSc in Business Administration will be an added advantage,
• Minimum of 5 years relevant and managerial experience
• Proven experience as Head of Operations, Operations Director or a similar leadership role.
• Compliance: Ability to audit and monitor quality of output; demonstrable experience of delivery against specified protocols/procedures ensuring the highest level of performance.
• Stakeholder Management: Ability to build and develop relationships with internal employees, strategic partners and other external parties/organizations; with the ability to resolve conflict.
• Personal Drive: Ability to work without supervision- autonomously; managing one’s own time; working with drive and enthusiasm.
• Communication: Excellent written, and verbal communication skills.
• Commercial Awareness: Demonstrable contribution, to maximizing commercial performance, through controlling costs, and ensuring efficiencies where possible, and keeping up-to-date with the latest trends and best practices
• Customer Focus: Ability to understand customer needs; striving to exceed expectations
• Planning and Organizing: Demonstrable experience with managing tasks and deadlines, with the ability to resolve conflicting priorities
• Excellent business process knowledge, proposal writing and reporting Skills.

Salary
N200,000 - N250,000 per month.

Application Closing Date
22nd August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.