VIP Sales Manager - Luxury Apparel / Jewelry at Kloverharris Limited - Abuja and Lagos

Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

We are recruiting to fill the position below:

Job Title: VIP Sales Manager - Luxury Apparel / Jewelry

Locations: Abuja and Lagos
Employment Type: Full Time

Responsibilities

• Cultivate and nurture relationships with high-net-worth individuals to elevate the brand's presence in the luxury market.
• Develop a deep understanding of clients' preferences, purchasing history, and lifestyle to anticipate and fulfill their needs.
• Develop and implement strategic sales plans to maximize revenue from VIP clients.
• Collaborate with the sales team to identify opportunities for upselling, cross-selling, and introducing new luxury products to clients.
• Personalized Customer Experience:
• Ensure the delivery of an exclusive and personalized shopping experience for VIP clients.
• Coordinate VIP events, private previews, and bespoke services to enhance client engagement.
• Stay abreast of luxury market trends, competitor activities, and emerging consumer behaviors to provide strategic insights for product development and marketing.
• Collaborate with the marketing, merchandising, and customer service teams to align VIP initiatives with overall brand objectives.
• Provide guidance and training to the sales team to enhance their ability to cater to VIP clients.
• To actively develop, recruit new customers and sell into all sales channels B2C, B2B, B2G
• Provide excellent customer relationship management and after sales service.
• To sell out all inventory of ageing products.
• To oversee the activities of the account & inventory officer/office assistant and other staff.

Qualifications and Skills

• Bachelor's Degree in Business, Marketing, or a related field.
• 10-15 years of experience in luxury retail sales, with a focus on VIP client management and 7 years in managerial level.
• Experience in top luxury companies and top-tier banks will be an added advantage.
• Work experience managing high net worth individuals.
• Work experience working as Affluent and private banker is an added advantage.
• Exceptional interpersonal and relationship-building skills with an ability to connect with high-profile clientele.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.