Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
Install, troubleshoot, repair, update and maintain workstations and laptops.
Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
Setup and support audio/visual equipment for presentations and trainings on and off site.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment
Proactively schedule software upgrades and patching.
Assure that all software on Mulligan equipment is licensed and keep a record of licenses.
Track license and support contracts to include notification of renewal timeframe to management
Monitor the network to ensure network functionality and availability to all system users.
Support existing/new server/s and administer access rights for all users in the office.
Maintain local and server-based anti-virus software.
In case of virus infection clean out affected equipment.
Ensure the computer is set up prior to the new hire's start date and any related moves.
Handle the relocation of computer equipment as a result of office or personnel changes.
Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning.
Provide procurement assistance including, but not limited to, researching solutions, engaging with potential vendors, making recommendations for product purchases and evaluating bids.
Test new equipment and applications and provide thorough feedback.
And any other duty as may be assigned to you.
Creating and implementing plans to develop our brand and attract Guests to the Hotel & Customers to the Restaurant.
Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.
Design and implement social media strategy to align with business goals.
Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, and Instagram, adapting content to suit different channels.
Create periodic social media campaigns to identify and engage prospective clients.
Develop, launch and manage new campaigns that promote the organization’s brand.
Generate, edit, publish and share engaging content at regular intervals (e.g. original text, photos, videos and newsletters).
Analyses data to determine the reach of social media campaigns.
Form key relationships with influencers across social media platforms.
Qualifications
Bachelor's Degree or Higher in Information Technologies, or substantial working experience within relevant fields and have obtained and maintained relevant certificates
Minimum of 3 years of relevant experience within the ICT technical field
Effective written and oral communication with the ability to produce reports and present solutions
Documented results related to the position’s responsibilities.
Skills:
Excellent copywriting skills, Excellent Communication Skills, Social Media Marketing, Project & Campaign Management Skills, SEO, keyword Research and Google Analytics, Business Acumen, Content Creation, Social Media Marketing, Online Marketing Channels etc.
Web design; Understanding of graphic design principles; User & Customer Experience; Industry & Market knowledge; Web optimization etc.
Team player
Practical / Technical skills
Good attention to details
Ability to multi-task.
Application Closing Date
31st July, 2024.
Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF to: [email protected] using "IT / Social Media Officer" as the subject of the mail.