Hostess at Mai Shayi Coffee Roasters Limited

Mai Shayi Coffee Roasters Limited is a premier specialty coffee brand in Nigeria, renowned for its end-to-end involvement in the coffee value chain. From cultivating Arabica coffee in Jos, Plateau state, to meticulous processing and batch-roasting, we promise an unparalleled coffee experience. As a forward-thinking company, our footprint extends from cafes in Lagos and Abuja to our two Arabica coffee farms, a cooperative of 121 farmers, and a dedicated roastery supplying premium coffee for both retail and B2B avenues.

We are recruiting to fill the position below:

Job Title: Hostess

Location: Queen Elizabeth, Abuja (FCT)
Employment Type: Full-time

Job Overview

• We seek a skilled and passionate Hostess to join our team at our luxury Specialty Coffee and high-end restaurant.
• The successful candidate will be responsible for crafting and serving delicious coffee beverages while providing exceptional customer service to our guests.

Key Responsibilities

• Welcome and greet guests in a warm and friendly manner, and seat them appropriately.
• Respond to Online leads timely and professionally, take orders, process bills, confirm transfers, and ensure orders are well processed for pickup or delivery.
• Take orders from guests and ensure they are accurately recorded and communicated to the kitchen staff, bar staff, equipment store, or coffee roastery.
• Provide dine-in guests and online customers with information about menu items, specials, and promotions.
• Respond to dine-in guest and online customer inquiries, complaints, and feedback professionally and courteously.
• Process payments using the restaurant’s POS system and handle cash and credit card transactions.
• Accurately record customer demographics, sales orders, or other information digitally or in written form
• Maintain the cleanliness and appearance of the restaurant, including tables, chairs, and floors.
• Perform other duties as assigned by management.

Requirements

• First Degree (B.Sc / HND) in a relevant field
• Experience: Minimum of 1 to 3 years of post-NYSC relevant experience

Skills Required:

• Exceptional organization and planning skills with the ability to effectively manage and follow work plans
• Excellent verbal and written communication skills
• Strong attention to detail
• Demonstrates professionalism, honesty, reliability, and a sense of responsibility
• Good time management skills and ability to thrive in a fast-paced environment
• Proficiency in MS Office, particularly MS Excel and Word
• Ability to multitask effectively.

Application Closing Date
30th July, 2024.

How to Apply
Interested and qualified candidates should send their CV and attached credentials to: [email protected] and [email protected] using the Job Title as the subject of the mail.

Note

• For further inquiries, please contact us at 08034467509, 07039684994
• Candidates from Markurdi, Minna, Kaduna, Jos, and Abuja are encouraged to apply.
• We look forward to receiving your applications and meeting talented professionals who are passionate about the coffee industry. Join our team at Mai Shayi Coffee Roasters Limited and be part of our exciting journey.