INTERSOS Nigeria is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Provide appropriate and timely case management by assessing the needs of individuals with protection concerns, developing and implementing tailored case plans based on needs and ensuring appropriate follow-up while creating a climate of trust and care.
Responsibilities
Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met
Perform service mapping assessments
Carry out comprehensive assessments for each client after receiving their consent and consider emotional, behavioural and social factors that affect their psychosocial well-being as well as protection and risk factors
Conduct home visits to assess clients’ living conditions when necessary
Develop a tailored case plan with the client, based on needs identified during the assessment
Refer clients to appropriate services and when necessary, accompany them to different service providers
Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols
Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded
Ensure proper and safe filing and archiving of case management files to maintain data confidentiality
Discharge cases when objectives in the case plan are met and no further needs are identified
Plans and implements awareness-raising activities
Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability and need-to-know principles
Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader
Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up and information sharing
Identify and report gaps in the availability and quality of services provision for clients in the target areas
Support the protection officer with the compilation of all the child protection activities reports.
Any other duties required by the Protection Officer, Protection Manager & Protection Coordinator.
Other Activities:
Carry out all tasks respecting key protection principles, including but not limited to:
Do not harm.
Non-discrimination.
Confidentiality.
Accountability and,
Need-to-know principles.
Requirements
University degree in a related field e.g. Social Work, Psychology or equivalent is an asset
1 year of relevant work experience
Essential computer literacy (word, excel and internet)
Local language essential
Respect and non-discriminatory attitude, empathy
Interpersonal and communication skills
Reporting skills
Capacity to work under pressure
Commitment to INTERSOS principles
Fluency in English, Kanuri, and Hausa.
Application Closing Date
18th July, 2024. at 1:00 PM.
Interested candidates should complete this application above and attach their CV with Cover Letter following this format "Surname_ Position you applied for".
ONLY applicants whose competencies meet the requirements of the position will be contacted.
INTERSOS is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply”.
INTERSOS does not ask for any form of payment at any stage of recruitment. Applications are processed according to the order of arrival. INTERSOS reserves the right to close the offer before the term initially expressed in the advert if an applicant is accepted.
INTERSOS has a PSEA Policy that the successful candidate will be expected to comply with and promote.