Service Engineer at Avery Nigeria Limited (ANL)

Avery Nigeria Limited (ANL) is the leading supplier of electronic and mechanical weighing equipments and inkjet coding systems in Nigeria. The company also supplies airport service equipment, ably supported by our specialized after sales team. ANL is a Limited Liability Company, and commenced operations in 1969 with the corporate head office located in Ikeja, Lagos and a staff strength of about 75, that boasts of considerable professional experience and background in weighing metrology and coding equipments.

We are recruiting to fill the position below:

Job Title: Service Engineer

Location: Lagos
Employment Type: Full Time

Job Description

• Responds to customer complaints.
• Evaluates and resolves customer’s problem.
• Installation of machine.
• Troubleshoot and proffer solution to customer equipment
• Train customer personnel on machine operation.
• Repairs, tests, and maintains machine.
• Monitors performance of the machine.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Offers feedback on product development, features, and functions.

Requirements

• Bachelor's Degree in Electrical Engineering or related field.
• Experience in troubleshooting and responding to customer concerns.
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Resourceful, with the ability to work independently
• Strong time management skills
• Ability to adapt to changing circumstances
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
• Ethical and trustworthy.

Salary
N100,000 - N150,000 / month.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.