Customer Address Verification Officer at Polaris Digitech Limited

Polaris Digitech Limited is a location intelligence firm that specializes in providing data, software and decision support services to fulfill its client’s strategies and management needs through the development and deployment of Geographic Information Systems (GIS)

We are recruiting to fill the position below:

Job Title: Customer Address Verification Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Objectives

• Ensures that verification requests are verified and sent/uploaded back to the client within Turn-Around-Time (TAT)
• Check all clients’ portals regularly to download all the received addresses promptly.
• Sort the structured addresses from the volume of addresses received from the clients.
• Assign all structured addresses to the field agents promptly.
• Contact the field agents to ensure they verify all assigned addresses within the agreed TAT periods.
• Return all verified/approved addresses and all incomplete addresses back to the clients.
• Investigate and resolve any discrepancies or errors in address information.
• Understand the use of all clients’ web portals and the AMP.
• Provide assistance to customers regarding address-related inquiries or issues.
• Stay updated on company policies and procedures related to address verification.
• Maintain confidentiality and security of clients’ information at all times.
• Partake in physical address verification exercises once in a while.
• Document all verification activities accurately and promptly.
• Prepare the weekly bikersreport, monthly invoices and other CAV reports.

Application Closing Date
31st July, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.