Sales Associate at Trustcrow

Trustcrow is a Lagos-based fintech company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until agreed goods, services, or assets are delivered. This safeguards buyers from sell-side performance default and safeguards sellers from buy-side payment default. The platform eliminates the purchasers exposure to making advance payments prior to the receipt of goods/services and eliminates the sellers exposure to delivering goods/services before payment. By using a trusted intermediary, users benefit from increased transparency, protection, and efficiency. Trustcrow is a USA-registered company with operations in Nigeria.

We are recruiting to fill the position below:

Job Title: Sales Associate

Location: Lagos
Employment Type: Full-time

Responsibilities

• Manage client accounts effectively and efficiently in order to sell the company’s projects according to business objectives and in a manner reflective of the company’s values
• Provide clients with relevant information on real estate developments and latest market trends
• Keep clients abreast on promo terms, discounts, price increases and other pertinent information that have an impact on sales operations
• Effectively communicate the key differentiator touch points as to why the client should purchase a property through Trustcrow versus other organizations
• Explain benefits of property design, construction quality and other features that are showcased throughout the property
• Effectively discusses and explains the property buying process to clients in such a way that the client feels knowledgeable and comfortable with the various touch points
• Explain and process sales documentation for prospective clients, including filling in information required to complete the company’s form of purchase and sale contract
• Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders (managers, real estate brokers, buyers, solicitors, etc.)
• Inform management of opportunities, problems, progress and support needed to quickly and appropriately resolve issues
• Manage backlog, maintain strong lines of communication with clients post purchase decision
• Resolve any issues or problems with clients to keep the process moving forward
• Perform all necessary follow-up to ensure successful closing of sales
• Collaborate with other departments, teams and individuals, both inside and outside the company, to ensure that the entire process is seamless from set up to close of sale and delivery of property
• Meet all reporting deadlines in a timely and consistent manner
• Input, update, and effectively utilize data in the company’s Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned territory
• Prepare and submit daily update reports of prospective customer traffic to management
• Develop knowledge of competitor policies, programs, pricing and products, as well as consumer demographics, in an effort to better define key differentiators for his/her assigned territory and provides helpful information to management
• Monitor and shop competitive products, providing feedback to management to ensure appropriate personnel are kept abreast of changes in the market
• Any other duties as assigned or required by the company or the group.

Qualifications and Requirements

• Degree in Business Administration or related field
• 4+yearsexperience working in the same capacity in a structured organization
• Self-motivated and customer-oriented
• Thrives under pressure and embraces challenges
• Good communication and presentation skills
• Good understanding of the real estate industry including but is not limited to salesmanship, real estate practice, documentation and negotiation techniques
• Excellent organizational skills to meet goals and set priorities.
• Be proactive, organized and handle work under stressful and uncertain environments
• Ability to build strong relationships with clients.
• Strong analytical skills and ability to think strategically with problem-solving skills.
• Excellent time management and prioritization skills.
• Ability to manage multiple tasks simultaneously and work with little or no supervision.
• Ability to work well in a high-energy, fast-paced environment either independently or with a team.
• Proficiency in MS Office, CRM software (e.g. Odoo, Salesforce), and other sales application programs.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.