Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and market expertise, Safeguard Global enables success thorough smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.
Lead design initiatives, utilizing expertise in design disciplines such as design thinking, service design, LeanUX, user experience design, and interface design.
Adopt a player-coach mindset, balancing deep immersion in design disciplines with strategic alignment around business, product, platform, and customer needs.
Conduct research and translate insights into tangible, holistic, and human-centered frameworks (e.g., customer journeys, ecosystem maps).
Anchor the design process in user needs as well as business value and feasibility.
Manage stakeholders and take them on the design journey.
Navigate complex systems of touchpoints and champion a problem-first approach.
Help identify pain points, opportunities, and future paths for our business and customers.
Promote design practices within the business and inspire team members on the power of design and the utilization of methods and tools.
Lead the Design Guild with dual reporting to the Chief Technology Officer and Chief Product Officer, and develop the craft within Safeguard Global.
Requirements
10 years of relevant experience in design leadership.
Experience in leading design initiatives from end-to-end in a fast-paced environment with frequent changes.
Strong history of adapting to change and thriving in highly ambiguous situations.
Ability to balance process, technology, and creativity to meet complex problems.
Excellent communicator at all levels, appreciating the needs of high-performing cross- functional agile teams.
What will make you stand out:
Strong background in platform-led growth companies with a demonstrated ability to guide the application and value of design systems to designers, engineers, and product managers.
Proficient in advanced and emerging technologies, well-versed in design patterns and trends.
Proven capacity as a pioneer, tackling significant challenges through experimentation, practical empathy, and data-driven analysis.
Expertise in strategic thinking, leadership, innovation, creativity, resourcefulness, platform expertise, analytics, design patterns, experimentation, team building, and design systems.
Additional Details:
This is a Director-level role.
Open to candidates globally.
Our Global Benefits
Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
Bonding Leave: Enjoy paid leave to bond with your new family member.
2 Charitable Days: Contribute to causes you believe in.
Reward & Recognition Program: Be rewarded for your success and championing our values.
Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Why become a Guardian:
International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.