Telesales Call Specialist at mDoc Healthcare Limited

mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the position below:

Job Title: Telesales Call Specialist

Location: Lagos
Employment Type: Full-time

Role

• The job posting is for a Telesales Call Specialist who is dynamic, results-driven, and adept at building relationships.
• The role involves enrolling members on a health platform and is a top priority for the company this year.
• The ideal candidate is motivated to make a difference, persistent, and focused on converting leads into satisfied customers while delivering an exceptional customer experience.

Duties

• Maintain a detailed database of leads and track interactions using CRM software.
• Nudge members with mDoc Brand through scheduled phone cadence
• Stay updated on our product offerings and industry trends.
• Meet month-over-month patient enrollment targets
• Manage large amounts of inbound and outbound calls in a timely manner.
• Negotiating all contracts with prospective clients
• Preparing weekly and monthly reports.
• Coordinating sales efforts with marketing programs
• Understanding and promoting company programs
• Preparing and submitting sales contracts for orders.
• Generate possible business-to-business leads

Requirements

• 1-3 years of experience in sales role interacting with customers preferred
• Outbound/inbound call experience is required
• Proven experience in telesales, telemarketing, or a similar role, preferably in the healthcare or digital health industry.
• University graduates with sales/customer service/retail internship experience are encouraged to apply.
• Experience using CRM software like HubSpot, Zoho, Pipedrive, etc?
• Comfortable working on weekends.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.

Note
The Application will include:

• A resume or CV
• A 1-2 paragraph response in your email indicating why this job is compelling to you.