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Packet Core Support Engineer at Ericsson Nigeria - 2 Openings

Posted on Fri 28th Jun, 2024 - hotnigerianjobs.com --- (0 comments)


Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: Packet Core Support Engineer

Job ID: 748244
Locations: Abuja and Lagos

Job Description

  • We are now looking for a Packet Core Support Engineer in Nigeria that will provide technical service and support to our customers.
  • In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks.
  • You will configure and integrate different nodes and solutions in new and live customer networks.
  • You will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge.
  • You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson.
  • The role more than often requires you to take on big responsibility and it is important that you can work independently.

Responsibilities
What You Will Do:

  • Customer Issue handling for fault isolation and timely resolution
  • Handling of dedicated support including Emergency/critical situations
  • Drive and conclude the Root Cause analysis
  • Working with Customer operations team during potential activities including update/upgrade and new deployments
  • Assisting Service Delivery Manager during Operational governance meetings
  • Knowledge transfer, documentation and information sharing

Requirements
You will bring:

  • Minimum of Bachelor's Degree in Engineering or equivalent
  • Domain experience: (Packet core) at least 7 - 8 years.
  • Very good knowledge of Ericsson Packet Core nodes, SGSN-MME, GGSN (EPG), SAPC (PCRF)
  • Very good understanding of Cloud technology and infrastructure Knowledge
  • Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, IPWorks DNS, Charging Nodes)
  • Excellent IP background
  • MPBN Knowledge
  • Very good knowledge of Linux
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Delivering results & meeting customer expectations
  • Presentation & communication skill
  • Working with people
  • Additional Requirements
  • Excellent social and interpersonal skills
  • Responsive and result oriented.
  • You will be perseverant, as well as open minded, with a passion to win.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

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