Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.
What your day will look like
In a typical day, a developer relations engineer might:
take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
help solve specific technical problems that users or colleagues have identified
contribute to technical documentation to ensure that developer users' needs are met there
work on technical articles, presentations or workshops
identify new opportunities and directions for improvement in the developer experience we provide
present at conferences, meetups or technical events
What we are looking for in you
A strong candidate:
is a programmer or developer with a demonstrable passion for and engagement in open-source software
has worked with real-world challenges developing and deploying software using Linux
has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
understands current software packing issues and trends in the Linux ecosystem
has been a contributor to open-source communities, software and documentation
is an engaging, vivacious speaker and presenter
can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
builds trust, relationships and confidence
is willing to travel globally twice a year for company events, as well as to upstream and partner events
Additional Skills That You Might Also Bring
previous experience in a developer advocacy or community role
in-depth familiarity with Ubuntu and the Canonical ecosystem of products
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events