Newrest Nigeria EPZE is a specialist in out-of-home food service, it is the only major Catering company active in all Catering and related Hospitality segments: Airline Catering, Buy-on-Board, Duty-free on Board, Contract Catering, Remote Site and Support Services, Rail Catering, Airport and Motorway Retail Concession. With an employee base of over 29,500 employees world-wide in 57 countries, Newrest offers career opportunities within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.
We are recruiting to fill the position below:
Job Title: Quality Control Officer
Location: Nigeria
Job type: Full-time
Mission
A Quality Control Officer is responsible for ensuring the quality of products, services, or processes within an organization. Here is a precise description of Our expectations:
Responsibilities
Develop, implement, and maintain quality control processes and procedures
Conduct regular inspections and audits to ensure compliance with industry standards and regulations
Investigate and resolve quality issues and complaints
Collaborate with production teams to identify and address quality concerns
Analyze data and report on quality performance metrics
Develop and implement corrective actions and preventive measures
Conduct training sessions to educate employees on quality control procedures
Review and update quality control documentation and records
Tasks:
Inspect products, materials, and equipment to ensure quality and compliance
Conduct tests and analyses to identify defects or deviations
Investigate customer complaints and implement corrective actions
Develop and maintain quality control records and databases
Collaborate with cross-functional teams (production, engineering, sales) to ensure quality standards
Stay up to date with industry developments and best practices
Methods:
Use quality control tools and techniques (e.g., statistical process control, lean manufacturing)
Utilize inspection and testing equipment (e.g., calipers, spectrophotometers)
Analyze data and reports to identify trends and areas for improvement
Implement corrective actions and preventive measures
Provide training and guidance to employees on quality control procedures
Collaboration:
Work closely with production teams to ensure quality standards are met
Collaborate with engineering teams to develop and implement quality control processes
Communicate with sales teams to ensure customer satisfaction and resolve quality issues
Partner with external stakeholders (suppliers, regulatory bodies) to ensure compliance and quality
Qualifications
Bachelor's Degree in a relevant field (Quality Management, Chemistry, Biology, or related fields.)
Certifications like ASQ Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) are a plus
Technical Skills:
Strong knowledge of quality management principles and standards
Familiarity with industry-specific regulations and guidelines
Proficiency in quality control tools and techniques.
Understanding of inspection and testing methods
Knowledge of data analysis and reporting tools
Interpersonal Skills:
Excellent communication and interpersonal skills
Ability to work with cross-functional teams (production, engineering, sales)
Strong problem-solving and conflict resolution skills
Effective training and presentation skills
Personal Qualities:
Attention to detail and analytical mindset
Organizational and time management skills
Ability to work under pressure and meet deadlines
Continuous learning and improvement mindset
Integrity and professionalism
Experience:
Minimum 1-3 years of experience in quality control or a related field
Proven track record of implementing quality improvements and ensuring compliance